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Colonial Staff Enjoys Annual Bean Bag Tournament

After a very busy year thus far, our Colonial team enjoyed some downtime to partake in a little competitive fun at our Annual Bean Bag Tournament. We took advantage of a lovely day during the last of the Maine summer on our property at company headquarters in South Portland. It’s always a great Colonial family gathering, full of laughs, good food, and camaraderie. This year we were also joined by three of our catastrophic adjusters which served to enhance the team building outcome.

Our group of talented and committed staff never ceases to amaze me. I am so proud of every Colonial family member and the daily effort each puts forth, so it’s important to me that we also enjoy some relaxation and enjoyment together as well.

Congratulations to this year’s champions – Property Trainee, Scott Madden, and Senior Property/Casualty Adjuster, Andrea Smith!

Colonial Welcomes New General Adjuster

Tim Crowley
General Adjuster – New Hampshire

Tim joins Colonial with over 30 years of adjusting experience. He has worked as a residential field adjuster for regional and national insurance companies, as well as independent adjustment firms, handling property and casualty claims throughout New England.

During his career, he has managed multi-million dollar commercial and residential losses, including first party property claims, builders risk, and commercial general liability. His background includes investigation of causation, coverage analysis, scope and estimate preparation, vetting and utilizing experts, as well as documenting subrogation.

Tim is experienced in trial deposition and courtroom testimony, including working with experts and legal counsel, and has been an appointed appraiser and chosen umpire in formal appraisals for insurance carriers.

As a multi-line General Adjuster, Tim specializes in property loss claims for both residential and commercial losses and coverage analysis. Because of his extensive experience working large complex losses caused by natural disasters including weather and seasonal events, Tim will be part of Colonial’s Large Loss Team. He holds multi-lines adjuster licenses in Maine, New Hampshire, and Vermont.

Tim is a magna cum laude graduate of Plymouth State College with a bachelor’s degree in business administration and a minor in computer information systems. He lives in Ashland, New Hampshire with his wife, Susan, of more than 40 years. They share two grown children. Tim participates in a local men’s golf league, and enjoys camping, fishing, landscaping, and time with his family.

Please join us in welcoming Tim to the Colonial family! He can be reached at 603-254-9839, tcrowley@colonialadj.com

Senior Auto Adjuster, Joe Lombardo, Assumes New Role

Joe Lombardo
Senior Casualty & Auto Adjuster

We’re excited to congratulate Senior Adjuster, Joe Lombardo to his new hybrid role as a Senior Casualty & Auto Adjuster!

Joe joined our Auto Adjusting division in 2022 after a lengthy career as an international procurement broker and licensed Private Investigator. His strong background handling Casualty and Worker’s Compensation claims in his role as a PI made him an ideal adjuster, and he is a natural match with casualty adjusting. Joe’s exceptional investigative skills and knowledge of the industry has evolved to a new hybrid role as he joins our Casualty division. He will be handling casualty claims in all three of our territory states, as well as continue to handle desk auto adjusting as needed.

As a private investigator, Joe focused on investigating claims for the insurance industry. Much of his investigative work involved accident and medical investigation, gathering claimant and witness statements, and conducting scene investigations. Having traveled the world as a manufacturing supply chain and procurement broker, he has worked with hundreds of teams and clients in various industries. Joe is very comfortable working with a wide variety of individuals and businesses. He has strong communication and management skills, as well as research and investigative abilities.

He graduated from the University of Connecticut and attended the University of Hartford. He takes building his knowledge and certification base very seriously, pursuing continuing education opportunities including workers’ compensation, fraud investigation, and surveillance. He is a licensed adjuster in Maine, New Hampshire and Vermont with a casualty territory that will span into portions of all three states.Joe splits his time between his home in Massachusetts and a home in Wells, Maine. He and his wife, Cathy, share three grown children and six grandchildren with a seventh on the way, with whom they spend as much time as possible. He also enjoys spending free time at the ocean and traveling with his wife.

Please join us in congratulating Joe in his new role! He can be reached at (207)887-8362, and jlombardo@colonialadj.com.

Colonial Welcomes New Senior Auto Adjuster

Michael O’Hara, API, AIC
Senior Auto Adjuster

Mike joins Colonial’s auto adjusting team with 23 years in the insurance and adjustment fields. He began his career handling auto claims with a national insurance agency, and quickly progressed to the role of adjuster. He spent many years as a multi-line adjuster, consistently handling a large volume of claims in a fast-paced environment. Within his previous roles, he also served as the liaison between insureds and adjusters to ensure positive claims outcomes for insureds, as well as developing independent adjuster guidelines and overseeing the body shop program. He has owned his own adjusting firm, and served as an independent auto appraiser.

Mike is excited to return to his roots as an auto adjuster. He likes the pace and flow of auto adjusting, managing the myriad of variables involved, and the importance of expediting auto claims to achieve results quickly. Mike’s extensive background in all the facets of insurance claims adjusting, as well as leading customer-centered programs, makes him a strong addition to our Auto Adjusting Division.

He is licensed in Maine, New Hampshire and Vermont, and will be handling auto claims from his residential office.

Mike lives in Barre, Vermont with his wife, Karen, and their teenage daughter who is a serious softball athlete. As well as being a sports enthusiast himself, his weekends are often spent at the softball field or indoor training facility with his daughter, and they enjoy outdoor activities as a family.

Please join us in welcoming Mike to the Colonial family! He can be reached at 800-445-2330 Ext: 111 and mohara@colonialadj.com.

Join Us in Welcoming New Property Adjuster

Robert Clarke
Property Adjuster – New Hampshire & Vermont

Colonial Adjustment is happy to announce the addition of Rob Clarke to our property adjusting team. Rob is an experienced insurance adjuster, with a history as a loss estimator with large construction companies. Most recently, he was a Large Loss Estimator at a general contracting firm in Connecticut. Prior to that, he handled a variety of complex property loss claims for a large national insurance carrier. He has also worked in the contracting and home building field, and done new construction estimating.

Rob most enjoys the variety of scenarios that property claims adjusting presents, and that every property loss is different to evaluate. He very much enjoys being on the road meeting people and conducting site inspections. He likes that his work helps people through a very difficult situation that he is able to assist in bringing to a resolution. 

Rob is licensed in Vermont, New Hampshire and Maine, and will be covering our central and northern New Hampshire and Vermont territories.

He graduated from Central Connecticut State University with a degree in Business Administration. He lives in New Hampshire with his fiancé, with whom he shares a 15 month old son. He loves getting outdoors whenever he can, no matter the season, and enjoys hiking, snowmobiling and skiing.

Please join us in welcoming Rob to the Colonial family! He can be reached at rclarke@colonialadj.com

Happy Holidays from the Colonial Family

The entire team at Colonial Adjustment, Inc. want to wish you a joyous holiday season and good fortune in the coming year. Thank you for your continued support and partnership. We look forward to working with you in 2023! 

Join Us in Welcoming New Senior Property Adjuster

Jordan Collette
Senior Property Adjuster

Jordan joins Colonial with 15 years’ experience as an in-house property claims adjuster at two large insurance companies. Most recently, he was also a multi-line adjuster handling auto, casualty, property and workers’ compensation claims. He was a member of the Elite Storm Adjuster team at his most recent company, handling large and more complex storm-related losses. His role also included taking care of personal lines for high net worth insureds.

Jordan most enjoys the variety of situations that property claims present, and the independence associated with being on the road and traveling. He is licensed in Vermont, New Hampshire and Maine, and will be covering our Vermont territories.

He graduated from Johnson & Wales University with a degree in International Business and Market Research, but quickly found insurance adjusting and built his career in the field. He lives in Braintree, Vermont with his wife and their two children, with a third child expected soon. His young family keeps him very busy, and they enjoy doing any activity that involves the kids as well as adults to build family memories.

Please welcome Jordan to the Colonial family! He can be reached at jcollette@colonialadj.com and 802-488-0725.

Colonial Welcomes New Senior Property Adjuster

James Doyle
Senior Property Adjuster

Colonial Adjustment is happy to announce the addition of James Doyle to our staff as Senior Property Adjuster. With 30 years’ experience as a property adjuster, Jim has an extensive background in residential, commercial, and large loss adjusting. He began his career in the construction trades, becoming a Certified Master Carpenter, and a licensed building inspector. He was approached by an insurance carrier who needed an adjuster with construction knowledge to handle large, complex building losses, and so began his adjusting career. Jim has handled extensive large losses across the country, including a great deal of agricultural industry and commercial losses.

He most enjoys the complexity of inspecting and reporting on property damage. His extensive background in construction allows him to communicate effectively with all stakeholders while working toward resolution.

Jim is a graduate of St. Michaels College with a BA in Economics. He is licensed in New Hampshire, Vermont, and Maine. His focus will be primarily located throughout central and northern New Hampshire but he is available in both Vermont and Maine as needed.

Jim resides in central New Hampshire with his wife, Anne. They have two grown children and spend their free time in a variety of outdoor activities. They enjoy hiking, biking, and skiing. He loves being on the water, believing “everything looks better from the seat of my canoe.”

Join us in welcoming Jim to Colonial! He can be reached at jdoyle@colonialadj.com and 603-486-4813.