Our CEO Scott Kidder recently celebrated 25 years at Colonial Adjustment, Inc., the business that his father started. Here he shares his thoughts on this milestone, as well as some of his personal and professional reflections on leadership:
This past week marked my 25-year work anniversary at Colonial Adjustment. This milestone anniversary marking a quarter century of personal and professional growth in this family business that my father started in 1974, combined with everything that our company has been faced with through the COVID-19 pandemic over the last several months, has me feeling reflective. introspective
In 1995 I was fresh out of college, just having graduated from the University of Denver with a Business Administrative degree. I traveled home across country that summer, bought a new suit, and began working full-time at Colonial with my dad and brother. I had worked many summers at the company prior to this, riding with adjusters, answering the telephone, filing claims, and helping out in customer service. Our company was definitely no stranger to me, it was not just a place my dad went to work. I can remember as a kid, riding in the car with my dad, and being stuck in the car waiting for him for hours while he investigated a fire. My dad was an amazing connector and I would watch him when he met people, how he got to know them, and build strong relationships both professionally and personally. You might say I was raised on adjusting. It was in my blood and so was Colonial Adjustment. I knew growing up watching my father, that this business truly interested me for many reasons.read more…
We recognize that everyone has been impacted by the COVID-19 pandemic. Our dedicated team here at Colonial Adjustment continues to provide essential services to people, as they rely on their insurance carriers to provide an immediate response to their claims. While we have been doing everything we can to keep our team safe and healthy so they can continue to serve our clients, we also want to do what we can to help the many people in need. Colonial Adjustment, Inc. will be donating 10% of our income earned as a result of handling coronavirus-related claims to the Good Shepherd Food Bank of Maine. The Good Shepherd organization has been channeling its efforts to ensure the people of Maine continue to have access to the food they need during this crisis. We are grateful that we can support these vital services.
If you would like to know how you can help support The Good Shepherd Food Bank, we encourage you to visit their website at https://www.gsfb.org/.
We want to provide you with an update on how we at Colonial Adjustment, Inc. are addressing the challenges of the coronavirus (COVID-19) as the illness continues to impact us all.
Our primary concern is for the health and safety of our Colonial family – our clients and their insureds, and our team and colleagues. For that reason, we have put in place several protocols intended to keep our staff and the community safe, while still allowing our adjusters to continue to serve our clients. Company travel has been restricted to the states that we service, Maine, New Hampshire and Vermont, and our staff is working remotely from their homes. We are grateful that technology allows us to practice safe social distancing, and remain fully functional as a company. We believe our safety and screening procedures will be seamless to our clients as you should not experience any lack of services or support from Colonial.
Rest assured we are taking all the necessary precautions and implementing best practices as developed by the State and Federal Centers for Disease Control. We will continue to update you as necessary.
Our company motto is “family first”, and we believe that the best way to face this challenge is by working together, with thought and care for each other. Stay well.
Senior Property Adjuster
Don Vickery, CPCU
Senior Casualty Adjuster
Colonial staff recently enjoyed some good competitive fun at our Annual BBQ and Bean Bag Tournament last week. We took advantage of the Maine summer weather to gather and relax together in our yard outside company headquarters in South Portland. Colonial teams duked it out at the bean bag toss boards, while enjoying some local BBQ fare. Congratulations to this year’s champions – John Meyer and Barclay Scheick!
James brings 20 years of experience in the insurance industry to our Property Adjusting Division. He has been a property adjuster for over four years, having worked at both a large insurance carrier and a national independent adjusting firm prior to joining Colonial. He began his career working for a mitigation firm in Florida during the Hurricane Floyd cleanup in 1999, and continued to work for mitigation companies, serving as a project manager and estimator. His well-rounded industry expertise and knowledge is a tremendous asset to our team.
James will primarily assist in our Southern Maine-York county and southern New Hampshire territories. He is licensed in Maine and New Hampshire, Vermont, Rhode Island and Connecticut.
James and his wife, Evelyn, live in South Berwick, Maine, and have two young daughters. They enjoy music as a family, and their eldest girl is a budding local musical theatre performer.
Please join us in welcoming James to the Colonial family!
A Note from CEO/President, Scott Kidder:
Today marks a very special day here at Colonial Adjustment, Inc. – 45 years ago, on September 3, 1974, my father opened Colonial Adjustment. I’m so appreciative of his qualities of entrepreneurship and tenacity that led him to open and grow his own business, and to share that business with me and my family. My father taught me the importance of building relationships, fostering trust by keeping your word, and treating everyone like family. Our amazing team of dedicated employees help me to continue these values today, and I’m proud to be carrying his legacy on into the future!