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insurance adjusters in Maine

New Senior Property Adjuster Joins Colonial

Todd Reynolds
Senior Property Adjuster

Todd joins the Colonial family after spending 22 years as a property adjuster for national insurance carriers. He has worked as both an inside and field adjuster, and has a Level 2 Certification in Xactimate property adjusting software. Todd enjoys the process of adjusting, working a problem through from beginning to conclusion, providing quality customer service to policyholders in resolving their loss.
Todd is licensed in Maine, New Hampshire and Connecticut, and will be assisting on losses throughout Northern New Hampshire and Western Maine.
Todd lives in Naples, Maine, with his wife Casey. They enjoy getting outside to hike, fish and snowmobile.
Please join us in welcoming Todd to Colonial! He can be reached at

Immediate Opening for Licensed Auto Adjuster

Colonial is expanding! We have an immediate need for a licensed auto adjuster, and we will train the right individual.

Join New England’s largest full-service independent adjustment company where you will be part of a dynamic team of professionals who provide unparalleled personal commitment to our customers. You must be results-oriented and looking to work with a production-based company.

Seeking motivated, experienced AUTO ADJUSTER to join our phone adjusting team. This is a part to full-time position. Compensation will be determined by experience of adjuster. read more…

Colonial Welcomes New Casualty Adjuster

Don Vickery, CPCU
Senior Casualty Adjuster

Don recently joined the Colonial team after 39 years working in both the public and private insurance sectors. His experience covers a wide variety of claims adjustment areas including serious personal and bodily injury, professional liability, and claims litigation. He has served in various management roles throughout his insurance, risk management and loss control career, and attained his CPCU designation in 2011. Don enjoys the forensic aspect of casualty claims adjusting, putting all the pieces together during the investigation phase, and helping insureds through what are difficult experiences.
Don is licensed in Maine, New Hampshire and Vermont, and will be handling claims assignments in New Hampshire and Vermont.
Don lives in Contoocook, NH, with his wife Patricia and enjoys hiking, rock climbing, kayaking and snowshoeing with his family, along with reading and classical music.
Please join us in welcoming Don to the Colonial family! He can be reached at

Annual Staff Summer BBQ a Hit

Colonial staff recently enjoyed some good competitive fun at our Annual BBQ and Bean Bag Tournament last week. We took advantage of the Maine summer weather to gather and relax together in our yard outside company headquarters in South Portland. Colonial teams duked it out at the bean bag toss boards, while enjoying some local BBQ fare. Congratulations to this year’s champions – John Meyer and Barclay Scheick!

Welcome New Property Adjuster James St. Cyr

James brings 20 years of experience in the insurance industry to our Property Adjusting Division. He has been a property adjuster for over four years, having worked at both a large insurance carrier and a national independent adjusting firm prior to joining Colonial. He began his career working for a mitigation firm in Florida during the Hurricane Floyd cleanup in 1999, and continued to work for mitigation companies, serving as a project manager and estimator. His well-rounded industry expertise and knowledge is a tremendous asset to our team.

James will primarily assist in our Southern Maine-York county and southern New Hampshire territories. He is licensed in Maine and New Hampshire, Vermont, Rhode Island and Connecticut.

James and his wife, Evelyn, live in South Berwick, Maine, and have two young daughters. They enjoy music as a family, and their eldest girl is a budding local musical theatre performer.

Please join us in welcoming James to the Colonial family!

Colonial Celebrates 45 Years

A Note from CEO/President, Scott Kidder:

Today marks a very special day here at Colonial Adjustment, Inc. – 45 years ago, on September 3, 1974, my father opened Colonial Adjustment. I’m so appreciative of his qualities of entrepreneurship and tenacity that led him to open and grow his own business, and to share that business with me and my family. My father taught me the importance of building relationships, fostering trust by keeping your word, and treating everyone like family. Our amazing team of dedicated employees help me to continue these values today, and I’m proud to be carrying his legacy on into the future!

Colonial Supports Area Youth in Golf Tournament

Colonial recently sponsored a team for The Casco Bay Swing golf tournament supporting the Young Life Casco Bay program. Young Life Casco Bay helps middle and high school age youth grow in faith, while learning about culture, leadership, and building healthy relationships. Supporting community and families is an essential part of our values here at Colonial, and this program serves more than 11,000 young people annually in the Greater Portland area. We donated $560 for the event, and our team members included (left to right): Anne Latendresse, Phaedra Gallant, Ellen Bois, and Jennifer Scanlon.

Colonial Welcomes New Staff to Property Division

Rebecca Nickerson, AIS, AIC
Property Supervisor

We are welcoming back a familiar face here at Colonial! Rebecca Nickerson returns to Colonial after six years as a Property Claim Supervisor with a regional insurance carrier. She previously joined Colonial in 2008, and was a valued member of the management team for almost five years. Rebecca is a self-described “coverage review junkie”, has earned the AIS and AIC designations, and has 20 years’ experience handling residential, commercial, and CAT property losses. She is well-versed in management of property claims, handling litigated files, and all forms of coverage review and policy interpretation. She is excited to return to Colonial and resume her role on our management team.

Rebecca has worked as a property claim adjuster since 1999, first as a staff field adjuster for regional and national carriers, then in supervisory roles. She is well-versed in handling all levels of residential and commercial property losses, and has completed advanced training courses in estimating and claims management. She is a graduate of the University of Southern Maine, and is a past president of the Southern Maine Claims Association. Rebecca holds adjuster licenses in Maine, New Hampshire and Vermont.

Rebecca lives in Freeport and enjoys gardening, spending time with her daughter and two grandchildren, and discovering new local restaurants.

Cindy McHugh, AIC
Senior Property Adjuster

Cindy brings over 20 years of adjusting experience to Colonial, previously working for insurance carriers in Southern Maine. She has handled auto claims, including bodily injury and liability, as well as all levels of property loss adjusting. She particularly enjoys the variety adjusting offers, and being on the road to meet and help a lot of different people. She will be handling both residential and commercial property claims in the Lewiston-Auburn areas, along the midcoast, and as needed throughout Colonial’s coverage areas.

She is licensed in Maine, New Hampshire and Vermont.

Cindy and her family live in Yarmouth, and enjoy doing anything outside including skiing and hiking.

Andrea Smith, AIC
Senior Property Adjuster

Andrea joins our Property Adjusting team with over 30 years of insurance adjusting experience, having previously worked for a large national carrier. She first worked in auto liability and personal injury adjusting, then moved into property adjusting. With a very analytical mind, she particularly enjoys policy interpretation and coverage analysis, along with the variety of policies one works with in an independent adjusting firm versus a single carrier. She is a skilled estimator, and likes the creativity required to sketch plans for reporting.

Andrea is very familiar with the York County, Maine area, and is licensed in Maine, New Hampshire and Vermont.

A Maine native, Andrea grew up in Falmouth and still resides there with her husband and two teenagers. Both her son and daughter are athletes, so the family spends a lot of time together at sporting events, as well as participating in outdoor activities. Her husband, Daniel, is on the Board of The Maine Children’s Cancer Program and is also a Rotarian, so they spend a lot of time volunteering. As a family, they volunteer regularly as “guest chefs” at the Ronald McDonald House.

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