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Our New Hampshire Team is Growing

Mary Cormier
Property Adjuster
Resident Adjuster- Londonderry, New Hampshire

Mary joins Colonial with 10 years’ experience as a property adjuster for a national independent adjustment firm. Her career also includes working with a third party administrator throughout New Hampshire, and she has handled daily and catastrophe claims throughout the country.

Mary most enjoys the wide variety of investigations required for daily property adjusting, and working to help insureds through the process with their claims. She is licensed in both New Hampshire and Maine and will be providing coverage for Colonial throughout New Hampshire.

In her free time, Mary enjoys home improvement projects. When she is not fixing up her home, she is caring for her 85-year-old mother, and spending  time with her three young grandchildren. Please join us in welcoming Mary to the Colonial family! She can be reached at 603-231-9344 or email: … Read More

Colonial Adjustment Expands Vermont Territory

Doug O’Donnell
Senior Property Adjuster
Resident Adjuster- Fairlee, Vermont

Doug joins Colonial with more than 28 years in adjusting experience with a large national insurance carrier. As an adjuster in Vermont, he has always covered a large geographic territory, and needed to handle every aspect of the adjusting process. This broad experience makes him a perfect addition to our Vermont adjuster team, where he will be handling claims throughout the state for us, particularly in the “Northeast Kingdom.”

Doug began his adjusting career as an auto adjuster. For the past 16 years, he has been a property adjuster, handling first-party losses with some third-party liability claim experience as well. Doug is licensed in both Vermont and New Hampshire. 

Doug lives in Fairlee, Vermont with his wife, Elizabeth, and their three children. In his free time, Doug loves spending time with family enjoying many family activities. 

Please join us in welcoming Doug to … Read More

Colonial a Finalist for Maine Family Business Award

We are very honored to have Colonial being considered for one of the prestigious annual awards from the Institute for Family-Owned Business. Each year since 2000, the Institute for Family-Owned Business has recognized Maine family-owned businesses through its Annual Family Business Awards.

These awards recognize the state’s top family businesses, in seven categories. Colonial is being considered for the Chalmers Insurance Group Customer Service Award.

The awards celebrate the accomplishments of small and large businesses that exemplify the following criteria:

  • Business success
  • Positive business and family linkages
  • Contributions to the community and industry
  • Family participation
  • Work environment
  • Communication
  • Innovative business practices or strategies 

This recognition wouldn’t be possible without the exceptional team we have in place, and our history, culture and evolution as a family business. Our success has been built on upholding our mission to deliver the most accurate adjustment services, while providing unparalleled customer service to our … Read More

Spotlight on Staff: Jeff Lee

Jeff Lee
Senior Property Adjuster

Jeff joined Colonial in May of 2020 with an impressive 42-year career as an independent claims adjuster, claims manager, and regional claims manager. He began adjusting just out of college with an independent adjustment firm. Shortly thereafter, he moved to a large national adjustment firm in the Boston, Massachusetts area where he served as both Claims Manager and Regional Manager. In 1997, he was promoted to Branch Manager and opened a new regional office for the company in Waterville, Maine. As a Maine native, he was delighted to return to his home state.

Jeff has extensive experience in multi-line adjusting, including high-exposure casualty claims, serious injury, and serious auto/trucking claims which have included fatality investigations. He has also worked for over 30 years with housing authorities handling liability slip and fall claims, and with state of police and fire throughout the entire state. He has … Read More

Colonial Supports Young Agents Golf Tournament

Colonial recently sponsored a hole at the Maine Insurance Agents Association’s Young Agent Annual Golf Tournament to support their Scholarship Fund. Supporting community and families is an essential part of our values here at Colonial, and as a family-owned business it was fitting that our CEO, Scott Kidder, was joined by both his sons, Jack and Sam, as well as former Colonial colleague, Peter Dube. We are always willing to support such a great event, and have the chance to get some fresh air out on the golf course with colleagues and friends.

Photo L-R: Scott Kidder, Sam Kidder, Jack Kidder, Peter Dube… Read More

New Property Adjuster Joins Our Team

Aaron Trembley
Property Adjuster

Aaron joins Colonial as a property adjuster after working 18 years at an owner-operated disaster restoration company in Camden. He began as a technician in the field, and obtained his IICRC certifications for water damage and mold. In 2015, he became the Claims Manager and Estimator for the company, working with insurance companies and adjusters on the mitigation and repair side of property claims. 

Aaron is licensed in Maine, and will be covering our central and mid-coast Maine territory. 

Aaron grew up and attended college in California. When he was asked by a friend to do a cross-country drive to visit his family in Maine, he tagged along and never went back. He lives in Washington, Maine with his fiancé who he is marrying this August. He enjoys spending time outdoors with his fiancé and daughter, boating, fishing, camping, and spending time with friends and family. Please … Read More

Colonial Welcomes New Casualty Adjuster

Chris Rand
Senior Casualty Adjuster

Chris joins Colonial after devoting more than 30 years to the insurance industry, working in a variety of claims roles. His focus over the last 20 years has been handling high exposure bodily injury claims and claims litigation. He has worked at large national insurance carriers over the course of his career. In 2021, he retired from Liberty Mutual Insurance Company where he specialized in complex claims resolution.

Chris comes to Colonial with an exceptional background in casualty adjusting, and is highly regarded for his expertise high exposure claims resolution, third-party claims, and litigation investigations. He served many years as panelist for the Intercompany Arbitration Forum, and has been involved with the Southern Maine Claims Association in the past. Chris will be handling casualty claim assignments in Maine and New Hampshire. He is licensed in Maine, New Hampshire, Vermont, Rhode Island and Connecticut.

Chris has … Read More

Colonial is Asking for Your Help!

Many of you know our Director of Human Resources and Casualty Division, Anne Latendresse. What you may not know is that Anne is fighting an uncommon blood cancer called Myelofibrosis.

Myelofibrosis is considered to be a chronic leukemia – a cancer that affects the blood-forming tissues in the body. Anne’s symptoms have been successfully managed with medication for a number of years, but she has recently learned that she now needs to undergo a stem cell transplant, with the anticipated goal of being cured!

How YOU Can Help

Colonial is holding a drive to help Anne find the donor match that she requires through the donor matching organization, Be the Match. Our campaign, Swab for Anne, asks that you consider a simple cheek swab to join the registry of potential donors. You may be the match Anne is needing – or the life-saving match someone else requires!


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