We make Auto Claims Adjusting simple for you, and easy on your policy holder. Our team of six adjusters, dedicated to handling only auto property damage and auto accident claims, average 19 years in the industry. Each adjuster is CCC and Audatex trained to assign and manage auto claims in the fastest manner possible. We can handle your claim from start to finish, including rental needs, approved auto body and repair shops, and full settlement of total losses.
Colonial Adjustment, Inc. makes same-day contact on all assignments, and assigns an appraiser or approved shop within the first 24 hours of contact with the client. We keep all our auto claim files in our diary system to ensure superior communication and consistent follow-up. In addition to our subrogation services, we will email payment requests directly to the carrier so your insured receives prompt payment. When we settle total losses, we will acquire the pay-off amount from the lien holder when necessary, gain permission to move the vehicle to a salvage facility, and work with your client to settle the claim. We have a team of supervisors who reviews every report before it is submitted to ensure the highest quality control.