Colonial Adjustment, Inc. has been providing superior multi-line claims adjustment services for over 40 years, currently serving Maine, New Hampshire and Vermont. As a full-service independent adjustment company, we can handle any claim adjustment need for both personal and commercial lines. Providing Full Service Adjustment, our services cover Residential/Homeowner and Commercial property losses, casualty/liability claims adjustment, auto claims, investigations, formal appraisals, and all litigation preparation services.
Our adjusters bring the highest levels of experience and expertise to each assignment, averaging 15 years in the insurance claims adjustment industry. This extensive experience allows us to handle the most complex of claims with accuracy, and navigate through the claims process. Because our adjusters specialize in specific claim service areas, you are guaranteed to have hands-on experience behind every claim assigned to us. Skilled in both personal and commercial lines, our adjusters will interpret your unique policy accurately, investigate and process the claim efficiently, and report our findings quickly. We utilize the latest technology, and we know building rapport is key to building client relationships. When we receive a new assignment, contact is made within 24-hours, and our adjusters are immediately in the field collecting the necessary information, and investigating the claim or loss so you can make the appropriate decision, and deliver on your commitment to your policy holders.
Our promise is to represent your company as our own, bringing the best service and attention to detail to every claim we process. From start to finish, customer service is our top priority, and we know communication throughout the process is critical. You and your insureds can contact us at any time, and always have access to our 24/7 Emergency Claims Service. Our clients receive regular reports on all assigned claims. Our timely reporting allows you to analyze the situation and come to a conclusion quickly. Through technology we are always accessible. You will receive status reports quickly and we work diligently to reach a conclusion on all claims. Unique to Colonial, it is our standard of practice to review each claim report before it leaves our offices to ensure only the highest quality product is delivered to you. Our commitment is to be the best independent insurance adjusting company.