News - Colonial Adjustment - Colonial Adjustment

Colonial is Asking for Your Help!

Many of you know our Director of Human Resources and Casualty Division, Anne Latendresse. What you may not know is that Anne is fighting an uncommon blood cancer called Myelofibrosis.

Myelofibrosis is considered to be a chronic leukemia – a cancer that affects the blood-forming tissues in the body. Anne’s symptoms have been successfully managed with medication for a number of years, but she has recently learned that she now needs to undergo a stem cell transplant, with the anticipated goal of being cured!

How YOU Can Help

Colonial is holding a drive to help Anne find the donor match that she requires through the donor matching organization, Be the Match. Our campaign, Swab for Anne, asks that you consider a simple cheek swab to join the registry of potential donors. You may be the match Anne is needing – or the life-saving match someone else requires!

Please

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Spotlight on Staff: Andrea Smith, AIC

Andrea Smith, AIC
Senior Casualty/Property Adjuster

Andrea joined our Property Adjusting team in 2019 with 28 years of insurance adjusting experience. She began her career handling Workers’ Compensation claims, specializing in complex injuries, which included representing Employers at depositions and mediations. She then began working for a large national carrier, initially handling auto liability and complex personal injury/litigation cases, before transferring to property claims adjusting. Andrea has since progressed to cover both property and casualty adjusting. Her background gives her an ideal understanding of complex casualty and 3rd party liability investigations, including claims that involve personal injury and/or property losses.

With an analytical mind, Andrea especially enjoys gathering and analyzing data, policy interpretation, coverage, and legal analysis. She is a skilled estimator, and likes the creativity required to sketch plans for reporting. Since joining our Casualty area, she is enjoying increased opportunities to utilize her experience in liability investigations, personal … Read More

Exceptional Service Award Given for 2020

Luke began working for Colonial in August 2006, joining the Property division as an enthusiastic and ambitious new adjuster. He took advantage of every learning and mentoring opportunity, demonstrating a strong work ethic and eagerness to advance his expertise and career. Luke has been assigned nearly 300 fire losses and hundreds of other major losses, with over 40% of his current losses categorized as major losses. His strong leadership abilities, thoughtful demeanor, and eager willingness to accept and meet challenges, make him an excellent mentor to our new adjusters. Because of his many attributes, clients routinely seek out Luke for claims handling.

Luke is a graduate of Johnson & Wales University with a bachelor’s degree in International Business. He grew up in a family business that demanded 24/7 attention, teaching him the sense of commitment and dedication he demonstrates in his role as a General Adjuster. He loves the variety … Read More

3 Colonial Adjusters Receive Promotions

We celebrated several key promotions at our Annual Meeting in both our property and casualty areas. Please help us congratulate the following individuals for their advancing expertise as they assume their new levels of adjustment qualification:

Alex Hill – General Adjuster

Alex joined Colonial in 2015 after several years adjusting claims for a national insurance carrier where he benefited from extensive training programs. He has handled losses primarily in Vermont and New England, but has also spent time handling Catastrophe claims throughout the country during large storm events including Super Storm Sandy in Manhattan, NY in 2012. He handles both homeowners and commercial losses in our Property Division, as well as Contractor Property Damage investigations for our Casualty area.

At Colonial, Alex participates in efficiency committees, including learning and demonstrating tablet-based estimating and claim databases that influence our current technology configurations. He always answers the after-hour call, and has handled … Read More

Happy Holidays!

The team at Colonial Adjustment, Inc. wishes you a joyous holiday season and a new year of peace and happiness! Thank you for your continued support and partnership. We look forward to working with you in 2021!

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Outstanding Commitment Recognized at Colonial Adjustment

Colonial’s Service Recognition Plaque is Growing!

We never lose sight of the gratitude we have for our dedicated team here at Colonial. Nothing reminds us more of this than our Service Recognition plaque that hangs in our lobby. It recognizes the outstanding commitment and loyalty our team members have to Colonial as demonstrated by their longevity in the company. This year’s update increases the 5 Years of Service category to 15 individuals, we have nine people with 10 Years of Service, and six individuals with over 20 years of service to Colonial! This commemorative gesture means so much to us as it signifies our deep appreciation of our steadfast and faithful Colonial family who have been serving our clients since 1974.… Read More

Senior Property/GLPD Adjuster Promoted

Ryan Coffin, AIC
Assistant Property/GLPD Supervisor& Senior Adjuster

Please join us in congratulating Senior Property/GLPD Adjuster, Ryan Coffin, on his well-deserved promotion to Assistant Property/GLPD Supervisor and Senior Adjuster! 

Ryan joined Colonial in 2013, and has consistently worked to expand his knowledge and grow as an insurance professional through continuing education and practical application experience here at Colonial. He always welcomes new opportunities to grow professionally and take on additional responsibilities. Ryan’s enthusiasm for his profession shows in his commitment to our clients, and his service-oriented attitude. He deeply values building relationships, and is also active in several professional organizations including as a Board member of Southern Maine Claims Association, and a Committee member of the MIAA’s Young Agents Committee.

Ryan has a BS in Business Administration, Risk Management and Insurance, and earned his in Associate in Claims (AIC) designation in 2016. In his new role, Ryan will be managing … Read More

Our Casualty Team is Growing!

Andrea Smith
Senior Property & Casualty Adjuster

Colonial Adjustment’s Casualty Department continues to grow! We would like to announce Andrea Smith’s transition from Senior Property Adjuster to Senior Property and Casualty Adjuster. Andrea joined Colonial Adjustment as a Property Adjuster in 2019 after spending 30 years in the insurance industry working with several large national carriers. She came to Colonial with an extensive background handling both property and casualty claims. Andrea has an analytical mindset and enjoys the investigative side of claim handling in addition to policy interpretation. She transitioned to our Casualty Division in June of this year and has proven to be a natural when it comes to handling complex investigations and assessing both bodily injury claims and third-party property damage claims.  

Additionally, Andrea has a personality that enables her to effortlessly build rapport with all parties to claims. Andrea handles claims in Maine and holds her Adjuster’s License … Read More