News - Colonial Adjustment - Colonial Adjustment

Our Casualty Team is Growing!

Providing our clients and their insureds with the best service is our top priority. In order to meet the demands of our Casualty Adjusting department, we welcome a new Senior Casualty Adjuster to our team! Andrea SmithSenior Property & Casualty Adjuster Colonial Adjustment’s Casualty Department continues to grow! We would like to announce Andrea Smith’s transition from Senior Property Adjuster to Senior Property and Casualty Adjuster. Andrea joined Colonial Adjustment as a Property Adjuster in 2019 after spending 30 years in the insurance industry working with several large national carriers. She came to Colonial with an extensive background handling both property and casualty claims. Andrea has an analytical mindset and enjoys the investigative side of claim handling in addition to policy interpretation. She transitioned to our Casualty Division in June of this year and has proven to be a natural when it comes to handling complex investigations and assessing both bodily injury claims and third-party property damage claims.   Additionally, Andrea has a personality that enables her to effortlessly build rapport with all parties to claims. Andrea handles claims in Maine and…Read More

CEO Scott Kidder Reflects on 25 Years at Colonial

Our CEO Scott Kidder recently celebrated 25 years at Colonial Adjustment, Inc., the business that his father started. Here he shares his thoughts on this milestone, as well as some of his personal and professional reflections on leadership: This past week marked my 25-year work anniversary at Colonial Adjustment. This milestone anniversary marking a quarter century of personal and professional growth in this family business that my father started in 1974, combined with everything that our company has been faced with through the COVID-19 pandemic over the last several months, has me feeling reflective. introspective In 1995 I was fresh out of college, just having graduated from the University of Denver with a Business Administrative degree. I traveled home across country that summer, bought a new suit, and began working full-time at Colonial with my dad and brother. I had worked many summers at the company prior to this, riding with adjusters, answering the telephone, filing claims, and helping out in customer service. Our company was definitely no stranger to me, it was not just a place my dad went…Read More

Colonial is Helping Those in Need

We recognize that everyone has been impacted by the COVID-19 pandemic. Our dedicated team here at Colonial Adjustment continues to provide essential services to people, as they rely on their insurance carriers to provide an immediate response to their claims. While we have been doing everything we can to keep our team safe and healthy so they can continue to serve our clients, we also want to do what we can to help the many people in need. Colonial Adjustment, Inc. will be donating 10% of our income earned as a result of handling coronavirus-related claims to the Good Shepherd Food Bank of Maine. The Good Shepherd organization has been channeling its efforts to ensure the people of Maine continue to have access to the food they need during this crisis. We are grateful that we can support these vital services. If you would like to know how you can help support The Good Shepherd Food Bank, we encourage you to visit their website at https://www.gsfb.org/.

Coronavirus Update to Our Community

We want to provide you with an update on how we at Colonial Adjustment, Inc. are addressing the challenges of the coronavirus (COVID-19) as the illness continues to impact us all. Our primary concern is for the health and safety of our Colonial family – our clients and their insureds, and our team and colleagues. For that reason, we have put in place several protocols intended to keep our staff and the community safe, while still allowing our adjusters to continue to serve our clients. Company travel has been restricted to the states that we service, Maine, New Hampshire and Vermont, and our staff is working remotely from their homes. We are grateful that technology allows us to practice safe social distancing, and remain fully functional as a company. We believe our safety and screening procedures will be seamless to our clients as you should not experience any lack of services or support from Colonial. Rest assured we are taking all the necessary precautions and implementing best practices as developed by the State and Federal Centers for Disease Control. We…Read More

New Senior Property Adjuster Joins Colonial

Todd Reynolds Senior Property Adjuster Todd joins the Colonial family after spending 22 years as a property adjuster for national insurance carriers. He has worked as both an inside and field adjuster, and has a Level 2 Certification in Xactimate property adjusting software. Todd enjoys the process of adjusting, working a problem through from beginning to conclusion, providing quality customer service to policyholders in resolving their loss. Todd is licensed in Maine, New Hampshire and Connecticut, and will be assisting on losses throughout Northern New Hampshire and Western Maine. Todd lives in Naples, Maine, with his wife Casey. They enjoy getting outside to hike, fish and snowmobile. Please join us in welcoming Todd to Colonial! He can be reached at treynolds@colonialadj.com.

Immediate Opening for Licensed Auto Adjuster

Colonial is expanding! We have an immediate need for a licensed auto adjuster, and we will train the right individual. Join New England’s largest full-service independent adjustment company where you will be part of a dynamic team of professionals who provide unparalleled personal commitment to our customers. You must be results-oriented and looking to work with a production-based company. Seeking motivated, experienced AUTO ADJUSTER to join our phone adjusting team. This is a part to full-time position. Compensation will be determined by experience of adjuster.

Colonial Welcomes New Casualty Adjuster

Don Vickery, CPCU Senior Casualty Adjuster Don recently joined the Colonial team after 39 years working in both the public and private insurance sectors. His experience covers a wide variety of claims adjustment areas including serious personal and bodily injury, professional liability, and claims litigation. He has served in various management roles throughout his insurance, risk management and loss control career, and attained his CPCU designation in 2011. Don enjoys the forensic aspect of casualty claims adjusting, putting all the pieces together during the investigation phase, and helping insureds through what are difficult experiences. Don is licensed in Maine, New Hampshire and Vermont, and will be handling claims assignments in New Hampshire and Vermont. Don lives in Contoocook, NH, with his wife Patricia and enjoys hiking, rock climbing, kayaking and snowshoeing with his family, along with reading and classical music. Please join us in welcoming Don to the Colonial family! He can be reached at dvickery@colonialadj.com.

Annual Staff Summer BBQ a Hit

Colonial staff recently enjoyed some good competitive fun at our Annual BBQ and Bean Bag Tournament last week. We took advantage of the Maine summer weather to gather and relax together in our yard outside company headquarters in South Portland. Colonial teams duked it out at the bean bag toss boards, while enjoying some local BBQ fare. Congratulations to this year’s champions – John Meyer and Barclay Scheick!