News - Colonial Adjustment - Colonial Adjustment

Exceptional Service Award Given for 2020

Luke began working for Colonial in August 2006, joining the Property division as an enthusiastic and ambitious new adjuster. He took advantage of every learning and mentoring opportunity, demonstrating a strong work ethic and eagerness to advance his expertise and career. Luke has been assigned nearly 300 fire losses and hundreds of other major losses, with over 40% of his current losses categorized as major losses. His strong leadership abilities, thoughtful demeanor, and eager willingness to accept and meet challenges, make him an excellent mentor to our new adjusters. Because of his many attributes, clients routinely seek out Luke for claims handling.

Luke is a graduate of Johnson & Wales University with a bachelor’s degree in International Business. He grew up in a family business that demanded 24/7 attention, teaching him the sense of commitment and dedication he demonstrates in his role as a General Adjuster. He loves the variety … Read More

3 Colonial Adjusters Receive Promotions

We celebrated several key promotions at our Annual Meeting in both our property and casualty areas. Please help us congratulate the following individuals for their advancing expertise as they assume their new levels of adjustment qualification:

Alex Hill – General Adjuster

Alex joined Colonial in 2015 after several years adjusting claims for a national insurance carrier where he benefited from extensive training programs. He has handled losses primarily in Vermont and New England, but has also spent time handling Catastrophe claims throughout the country during large storm events including Super Storm Sandy in Manhattan, NY in 2012. He handles both homeowners and commercial losses in our Property Division, as well as Contractor Property Damage investigations for our Casualty area.

At Colonial, Alex participates in efficiency committees, including learning and demonstrating tablet-based estimating and claim databases that influence our current technology configurations. He always answers the after-hour call, and has handled … Read More

Happy Holidays!

The team at Colonial Adjustment, Inc. wishes you a joyous holiday season and a new year of peace and happiness! Thank you for your continued support and partnership. We look forward to working with you in 2021!

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Outstanding Commitment Recognized at Colonial Adjustment

Colonial’s Service Recognition Plaque is Growing!

We never lose sight of the gratitude we have for our dedicated team here at Colonial. Nothing reminds us more of this than our Service Recognition plaque that hangs in our lobby. It recognizes the outstanding commitment and loyalty our team members have to Colonial as demonstrated by their longevity in the company. This year’s update increases the 5 Years of Service category to 15 individuals, we have nine people with 10 Years of Service, and six individuals with over 20 years of service to Colonial! This commemorative gesture means so much to us as it signifies our deep appreciation of our steadfast and faithful Colonial family who have been serving our clients since 1974.… Read More

Senior Property/GLPD Adjuster Promoted

Ryan Coffin, AIC
Assistant Property/GLPD Supervisor& Senior Adjuster

Please join us in congratulating Senior Property/GLPD Adjuster, Ryan Coffin, on his well-deserved promotion to Assistant Property/GLPD Supervisor and Senior Adjuster! 

Ryan joined Colonial in 2013, and has consistently worked to expand his knowledge and grow as an insurance professional through continuing education and practical application experience here at Colonial. He always welcomes new opportunities to grow professionally and take on additional responsibilities. Ryan’s enthusiasm for his profession shows in his commitment to our clients, and his service-oriented attitude. He deeply values building relationships, and is also active in several professional organizations including as a Board member of Southern Maine Claims Association, and a Committee member of the MIAA’s Young Agents Committee.

Ryan has a BS in Business Administration, Risk Management and Insurance, and earned his in Associate in Claims (AIC) designation in 2016. In his new role, Ryan will be managing … Read More

Our Casualty Team is Growing!

Andrea Smith
Senior Property & Casualty Adjuster

Colonial Adjustment’s Casualty Department continues to grow! We would like to announce Andrea Smith’s transition from Senior Property Adjuster to Senior Property and Casualty Adjuster. Andrea joined Colonial Adjustment as a Property Adjuster in 2019 after spending 30 years in the insurance industry working with several large national carriers. She came to Colonial with an extensive background handling both property and casualty claims. Andrea has an analytical mindset and enjoys the investigative side of claim handling in addition to policy interpretation. She transitioned to our Casualty Division in June of this year and has proven to be a natural when it comes to handling complex investigations and assessing both bodily injury claims and third-party property damage claims.  

Additionally, Andrea has a personality that enables her to effortlessly build rapport with all parties to claims. Andrea handles claims in Maine and holds her Adjuster’s License … Read More

CEO Scott Kidder Reflects on 25 Years at Colonial

Our CEO Scott Kidder recently celebrated 25 years at Colonial Adjustment, Inc., the business that his father started. Here he shares his thoughts on this milestone, as well as some of his personal and professional reflections on leadership:

This past week marked my 25-year work anniversary at Colonial Adjustment. This milestone anniversary marking a quarter century of personal and professional growth in this family business that my father started in 1974, combined with everything that our company has been faced with through the COVID-19 pandemic over the last several months, has me feeling reflective. introspective

In 1995 I was fresh out of college, just having graduated from the University of Denver with a Business Administrative degree. I traveled home across country that summer, bought a new suit, and began working full-time at Colonial with my dad and brother. I had worked many summers at the company prior to this, riding … Read More

Colonial is Helping Those in Need

We recognize that everyone has been impacted by the COVID-19 pandemic. Our dedicated team here at Colonial Adjustment continues to provide essential services to people, as they rely on their insurance carriers to provide an immediate response to their claims. While we have been doing everything we can to keep our team safe and healthy so they can continue to serve our clients, we also want to do what we can to help the many people in need. Colonial Adjustment, Inc. will be donating 10% of our income earned as a result of handling coronavirus-related claims to the Good Shepherd Food Bank of Maine. The Good Shepherd organization has been channeling its efforts to ensure the people of Maine continue to have access to the food they need during this crisis. We are grateful that we can support these vital services.

If you would like to know how you can … Read More