- Colonial Adjustment

Proven expertise you can count on!


We are here when you need us, with expertise you can count on. Colonial Adjustment, Inc. has been providing superior multi-line claims adjustment services for over 40 years. As New England’s largest full-service independent adjustment company, we can handle any claim adjustment need for both personal and commercial lines.

We have a proven track record of fast response time, attention to every detail, and accurate reporting to your standards. Our Emergency Claims Service gives us the ability to handle all of your property and casualty claims immediately, and our Catastrophic Claims Services allow us to provide your policy holders with the customer service that they deserve in a heightened time of need.


Our Mission

Our Mission is to provide the most accurate and timely adjustment services, while offering exceptional attention to detail and unparalleled personal commitment to our customers.

Experience & Expertise

Our highly-trained staff are committed to customer service, and possess exceptional expertise in what they do. Our team of Adjusters are the best in the industry, averaging 15 years or more in the business.

Quality Matters

We care about your policy holder’s experience being the absolute best it can be, and that is why we have a long history of loyal clients. Our management team reviews each claim as a standard of practice so that we can ensure the highest quality control. Reliability and professionalism is what you should expect from us.

We deliver what we promise – that is our guarantee.


Our New Hampshire Team is Growing

Mary CormierProperty AdjusterResident Adjuster- Londonderry, New Hampshire Mary joins Colonial with 10 years’ experience as a property adjuster for a national independent adjustment firm. Her career also includes working with a third party administrator throughout New Hampshire, and she has handled daily and catastrophe claims throughout the country. Mary most enjoys the wide variety of investigations required for daily property adjusting, and working to help insureds through the process with their claims. She is licensed in both New Hampshire and Maine and will be providing coverage for Colonial throughout New Hampshire. In her free time, Mary enjoys home improvement projects. When she is not fixing up her home, she is caring for her 85-year-old mother, and spending  time with her three young grandchildren. Please join us in welcoming Mary to the Colonial family! She can be reached at 603-231-9344 or email: mcormier@colonialadj.com. 

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Colonial Adjustment Expands Vermont Territory

Doug O’DonnellSenior Property AdjusterResident Adjuster- Fairlee, Vermont Doug joins Colonial with more than 28 years in adjusting experience with a large national insurance carrier. As an adjuster in Vermont, he has always covered a large geographic territory, and needed to handle every aspect of the adjusting process. This broad experience makes him a perfect addition to our Vermont adjuster team, where he will be handling claims throughout the state for us, particularly in the “Northeast Kingdom.” Doug began his adjusting career as an auto adjuster. For the past 16 years, he has been a property adjuster, handling first-party losses with some third-party liability claim experience as well. Doug is licensed in both Vermont and New Hampshire.  Doug lives in Fairlee, Vermont with his wife, Elizabeth, and their three children. In his free time, Doug loves spending time with family enjoying many family activities.  Please join us in welcoming Doug to the Colonial family! He can be reached at 802-373-3898 or email: dodonnell@colonialadj.com. 

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Colonial a Finalist for Maine Family Business Award

We are very honored to have Colonial being considered for one of the prestigious annual awards from the Institute for Family-Owned Business. Each year since 2000, the Institute for Family-Owned Business has recognized Maine family-owned businesses through its Annual Family Business Awards. These awards recognize the state’s top family businesses, in seven categories. Colonial is being considered for the Chalmers Insurance Group Customer Service Award. The awards celebrate the accomplishments of small and large businesses that exemplify the following criteria: Business success Positive business and family linkages Contributions to the community and industry Family participation Work environment Communication Innovative business practices or strategies  This recognition wouldn’t be possible without the exceptional team we have in place, and our history, culture and evolution as a family business. Our success has been built on upholding our mission to deliver the most accurate adjustment services, while providing unparalleled customer service to our clients. Our tagline, “Proven expertise you can count on.” is demonstrated every day by our staff’s personal commitment to building trust and relationships, and delivering the best possible service. We are humbled and appreciative to be…Read More

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