Proven expertise you can count on!
COLONIAL ADJUSTMENT OFFERS INDEPENDENT ADJUSTMENT SERVICES IN MAINE, NEW HAMPSHIRE AND VERMONT
We are here when you need us, with expertise you can count on. Colonial Adjustment, Inc. has been providing superior multi-line claims adjustment services for over 40 years. As New England’s largest full-service independent adjustment company, we can handle any claim adjustment need for both personal and commercial lines.
We have a proven track record of fast response time, attention to every detail, and accurate reporting to your standards. Our Emergency Claims Service gives us the ability to handle all of your property and casualty claims immediately, and our Catastrophic Claims Services allow us to provide your policy holders with the customer service that they deserve in a heightened time of need.
Our Mission
Our Mission is to provide the most accurate and timely adjustment services, while offering exceptional attention to detail and unparalleled personal commitment to our customers.
Experience & Expertise
Our highly-trained staff are committed to customer service, and possess exceptional expertise in what they do. Our team of Adjusters are the best in the industry, averaging 15 years or more in the business.
Quality Matters
We care about your policy holder’s experience being the absolute best it can be, and that is why we have a long history of loyal clients. Our management team reviews each claim as a standard of practice so that we can ensure the highest quality control. Reliability and professionalism is what you should expect from us.
We deliver what we promise – that is our guarantee.
Colonial is Asking for Your Help!
Many of you know our Director of Human Resources and Casualty Division, Anne Latendresse. What you may not know is that Anne is fighting an uncommon blood cancer called Myelofibrosis. Myelofibrosis is considered to be a chronic leukemia – a cancer that affects the blood-forming tissues in the body. Anne’s symptoms have been successfully managed with medication for a number of years, but she has recently learned that she now needs to undergo a stem cell transplant, with the anticipated goal of being cured! How YOU Can Help Colonial is holding a drive to help Anne find the donor match that she requires through the donor matching organization, Be the Match. Our campaign, Swab for Anne, asks that you consider a simple cheek swab to join the registry of potential donors. You may be the match Anne is needing – or the life-saving match someone else requires! Please REGISTER and JOIN OUR ZOOM EVENT on April 14th to learn more and swab together! (You may also Register and swab on your own.) Simply TEXT: SwabForAnne to 61474 or visit:www.join.bethematch.org/SwabForAnne Deadline to…Read More
Spotlight on Staff: Andrea Smith, AIC
Andrea Smith, AICSenior Casualty/Property Adjuster Andrea joined our Property Adjusting team in 2019 with 28 years of insurance adjusting experience. She began her career handling Workers’ Compensation claims, specializing in complex injuries, which included representing Employers at depositions and mediations. She then began working for a large national carrier, initially handling auto liability and complex personal injury/litigation cases, before transferring to property claims adjusting. Andrea has since progressed to cover both property and casualty adjusting. Her background gives her an ideal understanding of complex casualty and 3rd party liability investigations, including claims that involve personal injury and/or property losses. With an analytical mind, Andrea especially enjoys gathering and analyzing data, policy interpretation, coverage, and legal analysis. She is a skilled estimator, and likes the creativity required to sketch plans for reporting. Since joining our Casualty area, she is enjoying increased opportunities to utilize her experience in liability investigations, personal injury cases, including attendance at mediations on behalf of our clients when needed. She particularly appreciates the team environment at Colonial, and the advantages of increased flexibility and efficiencies of working…Read More
Exceptional Service Award Given for 2020
Luke began working for Colonial in August 2006, joining the Property division as an enthusiastic and ambitious new adjuster. He took advantage of every learning and mentoring opportunity, demonstrating a strong work ethic and eagerness to advance his expertise and career. Luke has been assigned nearly 300 fire losses and hundreds of other major losses, with over 40% of his current losses categorized as major losses. His strong leadership abilities, thoughtful demeanor, and eager willingness to accept and meet challenges, make him an excellent mentor to our new adjusters. Because of his many attributes, clients routinely seek out Luke for claims handling. Luke is a graduate of Johnson & Wales University with a bachelor’s degree in International Business. He grew up in a family business that demanded 24/7 attention, teaching him the sense of commitment and dedication he demonstrates in his role as a General Adjuster. He loves the variety that adjusting offers in both working with different people and traveling to many different locations. He finds particular satisfaction knowing he can help people through a tough event in their…Read More