Proven expertise you can count on!
COLONIAL ADJUSTMENT OFFERS INDEPENDENT ADJUSTMENT SERVICES IN MAINE, NEW HAMPSHIRE AND VERMONT
We are here when you need us, with expertise you can count on. Colonial Adjustment, Inc. has been providing superior multi-line claims adjustment services for over 40 years. As New England’s largest full-service independent adjustment company, we can handle any claim adjustment need for both personal and commercial lines.
We have a proven track record of fast response time, attention to every detail, and accurate reporting to your standards. Our Emergency Claims Service gives us the ability to handle all of your property and casualty claims immediately, and our Catastrophic Claims Services allow us to provide your policy holders with the customer service that they deserve in a heightened time of need.
Our Mission
Our Mission is to provide the most accurate and timely adjustment services, while offering exceptional attention to detail and unparalleled personal commitment to our customers.
Experience & Expertise
Our highly-trained staff are committed to customer service, and possess exceptional expertise in what they do. Our team of Adjusters are the best in the industry, averaging 15 years or more in the business.
Quality Matters
We care about your policy holder’s experience being the absolute best it can be, and that is why we have a long history of loyal clients. Our management team reviews each claim as a standard of practice so that we can ensure the highest quality control. Reliability and professionalism is what you should expect from us.
We deliver what we promise – that is our guarantee.
Exceptional Service Award Given for 2020
Luke began working for Colonial in August 2006, joining the Property division as an enthusiastic and ambitious new adjuster. He took advantage of every learning and mentoring opportunity, demonstrating a strong work ethic and eagerness to advance his expertise and career. Luke has been assigned nearly 300 fire losses and hundreds of other major losses, with over 40% of his current losses categorized as major losses. His strong leadership abilities, thoughtful demeanor, and eager willingness to accept and meet challenges, make him an excellent mentor to our new adjusters. Because of his many attributes, clients routinely seek out Luke for claims handling. Luke is a graduate of Johnson & Wales University with a bachelor’s degree in International Business. He grew up in a family business that demanded 24/7 attention, teaching him the sense of commitment and dedication he demonstrates in his role as a General Adjuster. He loves the variety that adjusting offers in both working with different people and traveling to many different locations. He finds particular satisfaction knowing he can help people through a tough event in their…Read More
3 Colonial Adjusters Receive Promotions
We celebrated several key promotions at our Annual Meeting in both our property and casualty areas. Please help us congratulate the following individuals for their advancing expertise as they assume their new levels of adjustment qualification: Alex Hill – General Adjuster Alex joined Colonial in 2015 after several years adjusting claims for a national insurance carrier where he benefited from extensive training programs. He has handled losses primarily in Vermont and New England, but has also spent time handling Catastrophe claims throughout the country during large storm events including Super Storm Sandy in Manhattan, NY in 2012. He handles both homeowners and commercial losses in our Property Division, as well as Contractor Property Damage investigations for our Casualty area. At Colonial, Alex participates in efficiency committees, including learning and demonstrating tablet-based estimating and claim databases that influence our current technology configurations. He always answers the after-hour call, and has handled a substantial number of large and complex losses including several in excess of one million dollars. His coverage analysis is well thought out and extremely accurate, earning him the praise…Read More
Happy Holidays!
The team at Colonial Adjustment, Inc. wishes you a joyous holiday season and a new year of peace and happiness! Thank you for your continued support and partnership. We look forward to working with you in 2021!