Proven expertise you can count on!
COLONIAL ADJUSTMENT OFFERS INDEPENDENT ADJUSTMENT SERVICES IN MAINE, NEW HAMPSHIRE AND VERMONT
We are here when you need us, with expertise you can count on. Colonial Adjustment, Inc. has been providing superior multi-line claims adjustment services for over 40 years. As New England’s largest full-service independent adjustment company, we can handle any claim adjustment need for both personal and commercial lines.
We have a proven track record of fast response time, attention to every detail, and accurate reporting to your standards. Our Emergency Claims Service gives us the ability to handle all of your property and casualty claims immediately, and our Catastrophic Claims Services allow us to provide your policy holders with the customer service that they deserve in a heightened time of need.
Our Mission
Our Mission is to provide the most accurate and timely adjustment services, while offering exceptional attention to detail and unparalleled personal commitment to our customers.
Experience & Expertise
Our highly-trained staff are committed to customer service, and possess exceptional expertise in what they do. Our team of Adjusters are the best in the industry, averaging 15 years or more in the business.
Quality Matters
We care about your policy holder’s experience being the absolute best it can be, and that is why we have a long history of loyal clients. Our management team reviews each claim as a standard of practice so that we can ensure the highest quality control. Reliability and professionalism is what you should expect from us.
We deliver what we promise – that is our guarantee.
Colonial Welcomes New Casualty Adjuster
Chris RandSenior Casualty Adjuster Chris joins Colonial after devoting more than 30 years to the insurance industry, working in a variety of claims roles. His focus over the last 20 years has been handling high exposure bodily injury claims and claims litigation. He has worked at large national insurance carriers over the course of his career. In 2021, he retired from Liberty Mutual Insurance Company where he specialized in complex claims resolution. Chris comes to Colonial with an exceptional background in casualty adjusting, and is highly regarded for his expertise high exposure claims resolution, third-party claims, and litigation investigations. He served many years as panelist for the Intercompany Arbitration Forum, and has been involved with the Southern Maine Claims Association in the past. Chris will be handling casualty claim assignments in Maine and New Hampshire. He is licensed in Maine, New Hampshire, Vermont, Rhode Island and Connecticut. Chris has lived in Maine his entire life and currently resides in North Yarmouth. He has three adult children and he and his wife, Deborah, have been married 27 years. He enjoys spending…Read More
Colonial is Asking for Your Help!
Many of you know our Director of Human Resources and Casualty Division, Anne Latendresse. What you may not know is that Anne is fighting an uncommon blood cancer called Myelofibrosis. Myelofibrosis is considered to be a chronic leukemia – a cancer that affects the blood-forming tissues in the body. Anne’s symptoms have been successfully managed with medication for a number of years, but she has recently learned that she now needs to undergo a stem cell transplant, with the anticipated goal of being cured! How YOU Can Help Colonial is holding a drive to help Anne find the donor match that she requires through the donor matching organization, Be the Match. Our campaign, Swab for Anne, asks that you consider a simple cheek swab to join the registry of potential donors. You may be the match Anne is needing – or the life-saving match someone else requires! Please REGISTER and JOIN OUR ZOOM EVENT on April 14th to learn more and swab together! (You may also Register and swab on your own.) Simply TEXT: SwabForAnne to 61474 or visit:www.join.bethematch.org/SwabForAnne Deadline to…Read More
Spotlight on Staff: Andrea Smith, AIC
Andrea Smith, AICSenior Casualty/Property Adjuster Andrea joined our Property Adjusting team in 2019 with 28 years of insurance adjusting experience. She began her career handling Workers’ Compensation claims, specializing in complex injuries, which included representing Employers at depositions and mediations. She then began working for a large national carrier, initially handling auto liability and complex personal injury/litigation cases, before transferring to property claims adjusting. Andrea has since progressed to cover both property and casualty adjusting. Her background gives her an ideal understanding of complex casualty and 3rd party liability investigations, including claims that involve personal injury and/or property losses. With an analytical mind, Andrea especially enjoys gathering and analyzing data, policy interpretation, coverage, and legal analysis. She is a skilled estimator, and likes the creativity required to sketch plans for reporting. Since joining our Casualty area, she is enjoying increased opportunities to utilize her experience in liability investigations, personal injury cases, including attendance at mediations on behalf of our clients when needed. She particularly appreciates the team environment at Colonial, and the advantages of increased flexibility and efficiencies of working…Read More