Proven expertise you can count on!
COLONIAL ADJUSTMENT OFFERS INDEPENDENT ADJUSTMENT SERVICES IN MAINE, NEW HAMPSHIRE AND VERMONT
We are here when you need us, with expertise you can count on. Colonial Adjustment, Inc. has been providing superior multi-line claims adjustment services for over 40 years. As New England’s largest full-service independent adjustment company, we can handle any claim adjustment need for both personal and commercial lines.
We have a proven track record of fast response time, attention to every detail, and accurate reporting to your standards. Our Emergency Claims Service gives us the ability to handle all of your property and casualty claims immediately, and our Catastrophic Claims Services allow us to provide your policy holders with the customer service that they deserve in a heightened time of need.
Our Mission
Our Mission is to provide the most accurate and timely adjustment services, while offering exceptional attention to detail and unparalleled personal commitment to our customers.
Experience & Expertise
Our highly-trained staff are committed to customer service, and possess exceptional expertise in what they do. Our team of Adjusters are the best in the industry, averaging 20 years or more in the business.
Quality Matters
We care about your policy holder’s experience being the absolute best it can be, and that is why we have a long history of loyal clients. Our management team reviews each claim as a standard of practice so that we can ensure the highest quality control. Reliability and professionalism is what you should expect from us.
We deliver what we promise – that is our guarantee.
Our Casualty Team is Growing!
Providing our clients and their insureds with the best service is our top priority. In order to meet the demands of our Casualty Adjusting department, we welcome a new Senior Casualty Adjuster to our team! Andrea SmithSenior Property & Casualty Adjuster Colonial Adjustment’s Casualty Department continues to grow! We would like to announce Andrea Smith’s transition from Senior Property Adjuster to Senior Property and Casualty Adjuster. Andrea joined Colonial Adjustment as a Property Adjuster in 2019 after spending 30 years in the insurance industry working with several large national carriers. She came to Colonial with an extensive background handling both property and casualty claims. Andrea has an analytical mindset and enjoys the investigative side of claim handling in addition to policy interpretation. She transitioned to our Casualty Division in June of this year and has proven to be a natural when it comes to handling complex investigations and assessing both bodily injury claims and third-party property damage claims. Additionally, Andrea has a personality that enables her to effortlessly build rapport with all parties to claims. Andrea handles claims in Maine and…Read More
CEO Scott Kidder Reflects on 25 Years at Colonial
Our CEO Scott Kidder recently celebrated 25 years at Colonial Adjustment, Inc., the business that his father started. Here he shares his thoughts on this milestone, as well as some of his personal and professional reflections on leadership: This past week marked my 25-year work anniversary at Colonial Adjustment. This milestone anniversary marking a quarter century of personal and professional growth in this family business that my father started in 1974, combined with everything that our company has been faced with through the COVID-19 pandemic over the last several months, has me feeling reflective. introspective In 1995 I was fresh out of college, just having graduated from the University of Denver with a Business Administrative degree. I traveled home across country that summer, bought a new suit, and began working full-time at Colonial with my dad and brother. I had worked many summers at the company prior to this, riding with adjusters, answering the telephone, filing claims, and helping out in customer service. Our company was definitely no stranger to me, it was not just a place my dad went…Read More
Colonial is Helping Those in Need
We recognize that everyone has been impacted by the COVID-19 pandemic. Our dedicated team here at Colonial Adjustment continues to provide essential services to people, as they rely on their insurance carriers to provide an immediate response to their claims. While we have been doing everything we can to keep our team safe and healthy so they can continue to serve our clients, we also want to do what we can to help the many people in need. Colonial Adjustment, Inc. will be donating 10% of our income earned as a result of handling coronavirus-related claims to the Good Shepherd Food Bank of Maine. The Good Shepherd organization has been channeling its efforts to ensure the people of Maine continue to have access to the food they need during this crisis. We are grateful that we can support these vital services. If you would like to know how you can help support The Good Shepherd Food Bank, we encourage you to visit their website at https://www.gsfb.org/.