Colonial Adjustment Insurance Claims Adjusters - Colonial Adjustment

Proven expertise you can count on!


We are here when you need us, with expertise you can count on. Colonial Adjustment, Inc. has been providing superior multi-line claims adjustment services for over 40 years. As New England’s largest full-service independent adjustment company, we can handle any claim adjustment need for both personal and commercial lines.

We have a proven track record of fast response time, attention to every detail, and accurate reporting to your standards. Our Emergency Claims Service gives us the ability to handle all of your property and casualty claims immediately, and our Catastrophic Claims Services allow us to provide your policy holders with the customer service that they deserve in a heightened time of need.


Our Mission

Our Mission is to provide the most accurate and timely adjustment services, while offering exceptional attention to detail and unparalleled personal commitment to our customers.

Experience & Expertise

Our highly-trained staff are committed to customer service, and possess exceptional expertise in what they do. Our team of Adjusters are the best in the industry, averaging 20 years or more in the business.

Quality Matters

We care about your policy holder’s experience being the absolute best it can be, and that is why we have a long history of loyal clients. Our management team reviews each claim as a standard of practice so that we can ensure the highest quality control. Reliability and professionalism is what you should expect from us.

We deliver what we promise – that is our guarantee.


Outstanding Commitment Recognized at Colonial Adjustment

Colonial’s Service Recognition Plaque is Growing! We never lose sight of the gratitude we have for our dedicated team here at Colonial. Nothing reminds us more of this than our Service Recognition plaque that hangs in our lobby. It recognizes the outstanding commitment and loyalty our team members have to Colonial as demonstrated by their longevity in the company. This year’s update increases the 5 Years of Service category to 15 individuals, we have nine people with 10 Years of Service, and six individuals with over 20 years of service to Colonial! This commemorative gesture means so much to us as it signifies our deep appreciation of our steadfast and faithful Colonial family who have been serving our clients since 1974.

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Senior Property/GLPD Adjuster Promoted

Ryan Coffin, AICAssistant Property/GLPD Supervisor& Senior Adjuster Please join us in congratulating Senior Property/GLPD Adjuster, Ryan Coffin, on his well-deserved promotion to Assistant Property/GLPD Supervisor and Senior Adjuster!  Ryan joined Colonial in 2013, and has consistently worked to expand his knowledge and grow as an insurance professional through continuing education and practical application experience here at Colonial. He always welcomes new opportunities to grow professionally and take on additional responsibilities. Ryan’s enthusiasm for his profession shows in his commitment to our clients, and his service-oriented attitude. He deeply values building relationships, and is also active in several professional organizations including as a Board member of Southern Maine Claims Association, and a Committee member of the MIAA’s Young Agents Committee. Ryan has a BS in Business Administration, Risk Management and Insurance, and earned his in Associate in Claims (AIC) designation in 2016. In his new role, Ryan will be managing a team of adjusters and assisting in the training and development of Property & GLPD Adjusters. Congratulations Ryan! Please feel free to reach out to Ryan to congratulate him. He can be…Read More

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Our Casualty Team is Growing!

Andrea SmithSenior Property & Casualty Adjuster Colonial Adjustment’s Casualty Department continues to grow! We would like to announce Andrea Smith’s transition from Senior Property Adjuster to Senior Property and Casualty Adjuster. Andrea joined Colonial Adjustment as a Property Adjuster in 2019 after spending 30 years in the insurance industry working with several large national carriers. She came to Colonial with an extensive background handling both property and casualty claims. Andrea has an analytical mindset and enjoys the investigative side of claim handling in addition to policy interpretation. She transitioned to our Casualty Division in June of this year and has proven to be a natural when it comes to handling complex investigations and assessing both bodily injury claims and third-party property damage claims.   Additionally, Andrea has a personality that enables her to effortlessly build rapport with all parties to claims. Andrea handles claims in Maine and holds her Adjuster’s License in Maine, New Hampshire, and Vermont. Andrea is a true asset to our amazing Casualty team! A Maine native, Andrea grew up in Falmouth and still resides there with her husband and…Read More

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