Colonial Adjustment Insurance Claims Adjusters - Colonial Adjustment

Proven expertise you can count on!


We are here when you need us, with expertise you can count on. Colonial Adjustment, Inc. has been providing superior multi-line claims adjustment services for over 40 years. As New England’s largest full-service independent adjustment company, we can handle any claim adjustment need for both personal and commercial lines.

We have a proven track record of fast response time, attention to every detail, and accurate reporting to your standards. Our Emergency Claims Service gives us the ability to handle all of your property and casualty claims immediately, and our Catastrophic Claims Services allow us to provide your policy holders with the customer service that they deserve in a heightened time of need.


Our Mission

Our Mission is to provide the most accurate and timely adjustment services, while offering exceptional attention to detail and unparalleled personal commitment to our customers.

Experience & Expertise

Our highly-trained staff are committed to customer service, and possess exceptional expertise in what they do. Our team of Adjusters are the best in the industry, averaging 15 years or more in the business.

Quality Matters

We care about your policy holder’s experience being the absolute best it can be, and that is why we have a long history of loyal clients. Our management team reviews each claim as a standard of practice so that we can ensure the highest quality control. Reliability and professionalism is what you should expect from us.

We deliver what we promise – that is our guarantee.


Colonial Welcomes New Auto Adjuster

Joe LombardoResidential Auto Adjuster Please join us in welcoming our newest Auto Adjuster, Joe Lombardo. Joe joins us after a lengthy career as an international manufacturing supply chain and procurement broker. In 2015, he joined his son in the operation of a private investigations business with a focus on investigating claims for the insurance industry. Joe’s vast experience lends itself very well to adjusting. Having traveled the world, and worked with hundreds of manufacturing teams and clients, Joe is very comfortable working with a wide variety of individuals and businesses. He has strong communication and management skills, as well as research and investigative abilities. Much of his investigative work has involved accident and medical investigation, gathering victim and witness statements, and conducting scene investigations. He graduated from the University of Connecticut and attended the University of Hartford. He takes building his knowledge and certification base very seriously, pursuing continuing education opportunities including workers’ compensation, fraud investigation, and surveillance. He is a licensed adjuster in Maine, New Hampshire and Vermont. Joe is a resident adjuster, and will be handling auto claims for Colonial….Read More

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Colonial Welcomes New Senior Auto Adjuster

Jan LanderSenior Auto Adjuster – South Portland Office Please join us in welcoming Jan Lander to our Auto Adjusting team. Jan has 44 years of experience in claims adjusting, having worked for several large insurance carriers in a variety of personal and commercial claims adjusting roles.  Jan has worked primarily in auto and homeowner’s insurance adjusting, conducting field investigations, facilitating auto damage appraisals, and evaluating casualty bodily injury and property damage cases. She is also experienced in handling cases in litigation and participating in ADR conferences. She has reinforced her experience with extensive training in policy interpretation, claims investigation and estimating methods over the course of her career. Jan comes to Colonial with a reputation of being a highly regarded adjuster and we are very excited to have her scope of knowledge and experience added to our auto division. Jan is licensed in Maine and New Hampshire, and will be handling auto claims from our headquarters in South Portland, Maine. Jan grew up in Maine in a small fishing village near Phippsburg where most of her family were fishermen. She…Read More

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Immediate Opening for Auto Adjuster

Seeking motivated, experienced AUTO ADJUSTER to join our adjusting team. This could be a part or full-time position. Compensation will be determined by experience of adjuster. Primary Responsibilities: Hold a current adjuster’s license for the State of Maine, New Hampshire or Vermont Handle Auto Property Damage claims over the telephone in a prompt and efficient manner Investigate Auto Claims to determine liability for motor vehicle accidents Deliver work product within required timeframe, exhibiting appropriate urgency in response to client’s, policyholder’s and coworker’s needs Utilize claim technology effectively Maintain excellent time-management habits; be organized; and be able to multi-task Adjusters are responsible for management of their claim load and diary reports Communicate with co-workers, management, clients, insureds, and various other parties involved in the insurance claim process in a professional, timely, and appropriate manner Required Skills: Ability to acquire and maintain required adjuster license Strong negotiation, investigation and communication skills Ability to work in a fast- paced environment Exceptional customer service and phone skills Effective time-management skills Basic Microsoft Office Skills (Word, Excel, Outlook and Internet Explorer) Business writing skills Desired…Read More

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