Exceptional Service Award Given for 2020

Luke began working for Colonial in August 2006, joining the Property division as an enthusiastic and ambitious new adjuster. He took advantage of every learning and mentoring opportunity, demonstrating a strong work ethic and eagerness to advance his expertise and career. Luke has been assigned nearly 300 fire losses and hundreds of other major losses, with over 40% of his current losses categorized as major losses. His strong leadership abilities, thoughtful demeanor, and eager willingness to accept and meet challenges, make him an excellent mentor to our new adjusters. Because of his many attributes, clients routinely seek out Luke for claims handling.

Luke is a graduate of Johnson & Wales University with a bachelor’s degree in International Business. He grew up in a family business that demanded 24/7 attention, teaching him the sense of commitment and dedication he demonstrates in his role as a General Adjuster. He loves the variety that adjusting offers in both working with different people and traveling to many different locations. He finds particular satisfaction knowing he can help people through a tough event in their lives.

Luke is a central Maine native, and lives in that area with his wife, Heather, and their three young children. He coaches his children’s basketball and baseball teams, and they enjoy fishing and camping as a family.

Luke has given Colonial 14 years of committed service, with a track record of going above and beyond at all times. His gift for building rapport and relationships has earned him the trust of our clients and our team. We repeatedly rely on him to be an example both in field methodology and reporting. Luke is most deserving of our Exceptional Service Award – Congratulations Luke!