Jordan joins Colonial with over 10 years of experience in the insurance industry, working in a variety of claims related roles. He began his career as a property and casualty adjuster with a large national insurance carrier. For the past eight years he has worked as a multi-line adjuster, as well as an Assistant Claims Manager, with a municipal risk insurance company.
His most recent work included employment law related claims. He is skilled in claims investigations and experienced in attending litigation and settlement conferences. His interest in insurance fraud investigations began during his studies at Granite State College, where he holds a bachelor’s degree in Criminal Justice/Law Enforcement Administration. He has continued to be committed to his education and expanding his knowledge, earning numerous distinctions and certifications as an insurance professional.
Jordan will be handling casualty claim assignments for Colonial primarily throughout Vermont. He is licensed … Read More
Please join us in welcoming our newest Auto Adjuster, Joe Lombardo. Joe joins us after a lengthy career as an international manufacturing supply chain and procurement broker. In 2015, he joined his son in the operation of a private investigations business with a focus on investigating claims for the insurance industry.
Joe’s vast experience lends itself very well to adjusting. Having traveled the world, and worked with hundreds of manufacturing teams and clients, Joe is very comfortable working with a wide variety of individuals and businesses. He has strong communication and management skills, as well as research and investigative abilities. Much of his investigative work has involved accident and medical investigation, gathering victim and witness statements, and conducting scene investigations.
He graduated from the University of Connecticut and attended the University of Hartford. He takes building his knowledge and certification base very seriously, pursuing continuing education opportunities … Read More
Please join us in welcoming Jan Lander to our Auto Adjusting team. Jan has 44 years of experience in claims adjusting, having worked for several large insurance carriers in a variety of personal and commercial claims adjusting roles.
Jan has worked primarily in auto and homeowner’s insurance adjusting, conducting field investigations, facilitating auto damage appraisals, and evaluating casualty bodily injury and property damage cases. She is also experienced in handling cases in litigation and participating in ADR conferences. She has reinforced her experience with extensive training in policy interpretation, claims investigation and estimating methods over the course of her career. Jan comes to Colonial with a reputation of being a highly regarded adjuster and we are very excited to have her scope of knowledge and experience added to our auto division.
Jan is licensed in Maine and New Hampshire, and will … Read More
Paddy joins us with an impressive career as a Casualty Adjuster and Claims Manager. Her more than 20 years of experience include field claim investigation and adjusting, supervising a department of casualty claims adjusters for a large territory, and as a third-party administrator for municipal claims.
Paddy has been an adjuster for both insurance carriers and independent adjustment firms, which she credits for her considerable scope of knowledge. She is experienced in all types of personal and commercial lines of casualty claims, including both bodily injury and property damage claims. She is comfortable interpreting many aspects of liability policy coverages. She is also a Certified Paralegal, and is always advancing her knowledge and skills with continuing education and training courses.
Paddy is licensed in Maine and New Hampshire, and will cover casualty claims for us in both states.
She grew up in Medford, Massachusetts, and … Read More
Eddie joins Colonial with a strong agency background. He has been a regional office manager for a large national carrier for the past two years, where he handled policy sales and coverage explanation, as well as responding to a variety of questions from insureds and managing the overall needs of the office.
Eddie was considering opening his own insurance agency when he was introduced to Colonial CEO, Scott Kidder. After several conversations about career opportunities in adjusting, he decided to broaden his profession and join our property adjusting team. Eddie brings a keen enthusiasm to learn and a contagious positive attitude to whatever he is working on. His remarkable communication skills, in combination with his attention to detail, are key qualities that contribute to his success!
Eddie is a graduate of the University of Southern Maine with a degree in Criminology. He will … Read More
Mary joins Colonial with 10 years’ experience as a property adjuster for a national independent adjustment firm. Her career also includes working with a third party administrator throughout New Hampshire, and she has handled daily and catastrophe claims throughout the country.
Mary most enjoys the wide variety of investigations required for daily property adjusting, and working to help insureds through the process with their claims. She is licensed in both New Hampshire and Maine and will be providing coverage for Colonial throughout New Hampshire.
In her free time, Mary enjoys home improvement projects. When she is not fixing up her home, she is caring for her 85-year-old mother, and spending time with her three young grandchildren. Please join us in welcoming Mary to the Colonial family! She can be reached at 603-231-9344 or email: firstname.lastname@example.org. … Read More
Doug joins Colonial with more than 28 years in adjusting experience with a large national insurance carrier. As an adjuster in Vermont, he has always covered a large geographic territory, and needed to handle every aspect of the adjusting process. This broad experience makes him a perfect addition to our Vermont adjuster team, where he will be handling claims throughout the state for us, particularly in the “Northeast Kingdom.”
Doug began his adjusting career as an auto adjuster. For the past 16 years, he has been a property adjuster, handling first-party losses with some third-party liability claim experience as well. Doug is licensed in both Vermont and New Hampshire.
Doug lives in Fairlee, Vermont with his wife, Elizabeth, and their three children. In his free time, Doug loves spending time with family enjoying many family activities.
Please join us in welcoming Doug to … Read More
Jeff joined Colonial in May of 2020 with an impressive 42-year career as an independent claims adjuster, claims manager, and regional claims manager. He began adjusting just out of college with an independent adjustment firm. Shortly thereafter, he moved to a large national adjustment firm in the Boston, Massachusetts area where he served as both Claims Manager and Regional Manager. In 1997, he was promoted to Branch Manager and opened a new regional office for the company in Waterville, Maine. As a Maine native, he was delighted to return to his home state.
Jeff has extensive experience in multi-line adjusting, including high-exposure casualty claims, serious injury, and serious auto/trucking claims which have included fatality investigations. He has also worked for over 30 years with housing authorities handling liability slip and fall claims, and with state of police and fire throughout the entire state. He has … Read More