Staff Announcements Archives - Colonial Adjustment - Colonial Adjustment

Spotlight on Staff: Andrea Smith, AIC

Andrea Smith, AIC
Senior Casualty/Property Adjuster

Andrea joined our Property Adjusting team in 2019 with 28 years of insurance adjusting experience. She began her career handling Workers’ Compensation claims, specializing in complex injuries, which included representing Employers at depositions and mediations. She then began working for a large national carrier, initially handling auto liability and complex personal injury/litigation cases, before transferring to property claims adjusting. Andrea has since progressed to cover both property and casualty adjusting. Her background gives her an ideal understanding of complex casualty and 3rd party liability investigations, including claims that involve personal injury and/or property losses.

With an analytical mind, Andrea especially enjoys gathering and analyzing data, policy interpretation, coverage, and legal analysis. She is a skilled estimator, and likes the creativity required to sketch plans for reporting. Since joining our Casualty area, she is enjoying increased opportunities to utilize her experience in liability investigations, personal … Read More

Exceptional Service Award Given for 2020

Luke began working for Colonial in August 2006, joining the Property division as an enthusiastic and ambitious new adjuster. He took advantage of every learning and mentoring opportunity, demonstrating a strong work ethic and eagerness to advance his expertise and career. Luke has been assigned nearly 300 fire losses and hundreds of other major losses, with over 40% of his current losses categorized as major losses. His strong leadership abilities, thoughtful demeanor, and eager willingness to accept and meet challenges, make him an excellent mentor to our new adjusters. Because of his many attributes, clients routinely seek out Luke for claims handling.

Luke is a graduate of Johnson & Wales University with a bachelor’s degree in International Business. He grew up in a family business that demanded 24/7 attention, teaching him the sense of commitment and dedication he demonstrates in his role as a General Adjuster. He loves the variety … Read More

3 Colonial Adjusters Receive Promotions

We celebrated several key promotions at our Annual Meeting in both our property and casualty areas. Please help us congratulate the following individuals for their advancing expertise as they assume their new levels of adjustment qualification:

Alex Hill – General Adjuster

Alex joined Colonial in 2015 after several years adjusting claims for a national insurance carrier where he benefited from extensive training programs. He has handled losses primarily in Vermont and New England, but has also spent time handling Catastrophe claims throughout the country during large storm events including Super Storm Sandy in Manhattan, NY in 2012. He handles both homeowners and commercial losses in our Property Division, as well as Contractor Property Damage investigations for our Casualty area.

At Colonial, Alex participates in efficiency committees, including learning and demonstrating tablet-based estimating and claim databases that influence our current technology configurations. He always answers the after-hour call, and has handled … Read More

Senior Property/GLPD Adjuster Promoted

Ryan Coffin, AIC
Assistant Property/GLPD Supervisor& Senior Adjuster

Please join us in congratulating Senior Property/GLPD Adjuster, Ryan Coffin, on his well-deserved promotion to Assistant Property/GLPD Supervisor and Senior Adjuster! 

Ryan joined Colonial in 2013, and has consistently worked to expand his knowledge and grow as an insurance professional through continuing education and practical application experience here at Colonial. He always welcomes new opportunities to grow professionally and take on additional responsibilities. Ryan’s enthusiasm for his profession shows in his commitment to our clients, and his service-oriented attitude. He deeply values building relationships, and is also active in several professional organizations including as a Board member of Southern Maine Claims Association, and a Committee member of the MIAA’s Young Agents Committee.

Ryan has a BS in Business Administration, Risk Management and Insurance, and earned his in Associate in Claims (AIC) designation in 2016. In his new role, Ryan will be managing … Read More

Our Casualty Team is Growing!

Andrea Smith
Senior Property & Casualty Adjuster

Colonial Adjustment’s Casualty Department continues to grow! We would like to announce Andrea Smith’s transition from Senior Property Adjuster to Senior Property and Casualty Adjuster. Andrea joined Colonial Adjustment as a Property Adjuster in 2019 after spending 30 years in the insurance industry working with several large national carriers. She came to Colonial with an extensive background handling both property and casualty claims. Andrea has an analytical mindset and enjoys the investigative side of claim handling in addition to policy interpretation. She transitioned to our Casualty Division in June of this year and has proven to be a natural when it comes to handling complex investigations and assessing both bodily injury claims and third-party property damage claims.  

Additionally, Andrea has a personality that enables her to effortlessly build rapport with all parties to claims. Andrea handles claims in Maine and holds her Adjuster’s License … Read More

CEO Scott Kidder Reflects on 25 Years at Colonial

Our CEO Scott Kidder recently celebrated 25 years at Colonial Adjustment, Inc., the business that his father started. Here he shares his thoughts on this milestone, as well as some of his personal and professional reflections on leadership:

This past week marked my 25-year work anniversary at Colonial Adjustment. This milestone anniversary marking a quarter century of personal and professional growth in this family business that my father started in 1974, combined with everything that our company has been faced with through the COVID-19 pandemic over the last several months, has me feeling reflective. introspective

In 1995 I was fresh out of college, just having graduated from the University of Denver with a Business Administrative degree. I traveled home across country that summer, bought a new suit, and began working full-time at Colonial with my dad and brother. I had worked many summers at the company prior to this, riding … Read More

New Senior Property Adjuster Joins Colonial

Todd Reynolds
Senior Property Adjuster

Todd joins the Colonial family after spending 22 years as a property adjuster for national insurance carriers. He has worked as both an inside and field adjuster, and has a Level 2 Certification in Xactimate property adjusting software. Todd enjoys the process of adjusting, working a problem through from beginning to conclusion, providing quality customer service to policyholders in resolving their loss.
Todd is licensed in Maine, New Hampshire and Connecticut, and will be assisting on losses throughout Northern New Hampshire and Western Maine.
Todd lives in Naples, Maine, with his wife Casey. They enjoy getting outside to hike, fish and snowmobile.
Please join us in welcoming Todd to Colonial! He can be reached at treynolds@colonialadj.com.
Read More

Immediate Opening for Licensed Auto Adjuster

Colonial is expanding! We have an immediate need for a licensed auto adjuster, and we will train the right individual.

Join New England’s largest full-service independent adjustment company where you will be part of a dynamic team of professionals who provide unparalleled personal commitment to our customers. You must be results-oriented and looking to work with a production-based company.

Seeking motivated, experienced AUTO ADJUSTER to join our phone adjusting team. This is a part to full-time position. Compensation will be determined by experience of adjuster.… Read More