Colonial Welcomes New Senior Auto Adjuster

Michael O’Hara, API, AIC
Senior Auto Adjuster

Mike joins Colonial’s auto adjusting team with 23 years in the insurance and adjustment fields. He began his career handling auto claims with a national insurance agency, and quickly progressed to the role of adjuster. He spent many years as a multi-line adjuster, consistently handling a large volume of claims in a fast-paced environment. Within his previous roles, he also served as the liaison between insureds and adjusters to ensure positive claims outcomes for insureds, as well as developing independent adjuster guidelines and overseeing the body shop program. He has owned his own adjusting firm, and served as an independent auto appraiser.

Mike is excited to return to his roots as an auto adjuster. He likes the pace and flow of auto adjusting, managing the myriad of variables involved, and the importance of expediting auto claims to achieve results quickly. Mike’s extensive background … Read More

Join Us in Welcoming New Property Adjuster

Robert Clarke
Property Adjuster – New Hampshire & Vermont

Colonial Adjustment is happy to announce the addition of Rob Clarke to our property adjusting team. Rob is an experienced insurance adjuster, with a history as a loss estimator with large construction companies. Most recently, he was a Large Loss Estimator at a general contracting firm in Connecticut. Prior to that, he handled a variety of complex property loss claims for a large national insurance carrier. He has also worked in the contracting and home building field, and done new construction estimating.

Rob most enjoys the variety of scenarios that property claims adjusting presents, and that every property loss is different to evaluate. He very much enjoys being on the road meeting people and conducting site inspections. He likes that his work helps people through a very difficult situation that he is able to assist in bringing to a resolution. 

Rob … Read More

Join Us in Welcoming New Senior Property Adjuster

Jordan Collette
Senior Property Adjuster

Jordan joins Colonial with 15 years’ experience as an in-house property claims adjuster at two large insurance companies. Most recently, he was also a multi-line adjuster handling auto, casualty, property and workers’ compensation claims. He was a member of the Elite Storm Adjuster team at his most recent company, handling large and more complex storm-related losses. His role also included taking care of personal lines for high net worth insureds.

Jordan most enjoys the variety of situations that property claims present, and the independence associated with being on the road and traveling. He is licensed in Vermont, New Hampshire and Maine, and will be covering our Vermont territories.

He graduated from Johnson & Wales University with a degree in International Business and Market Research, but quickly found insurance adjusting and built his career in the field. He lives in Braintree, Vermont with his wife and … Read More

Colonial Welcomes New Senior Property Adjuster

James Doyle
Senior Property Adjuster

Colonial Adjustment is happy to announce the addition of James Doyle to our staff as Senior Property Adjuster. With 30 years’ experience as a property adjuster, Jim has an extensive background in residential, commercial, and large loss adjusting. He began his career in the construction trades, becoming a Certified Master Carpenter, and a licensed building inspector. He was approached by an insurance carrier who needed an adjuster with construction knowledge to handle large, complex building losses, and so began his adjusting career. Jim has handled extensive large losses across the country, including a great deal of agricultural industry and commercial losses.

He most enjoys the complexity of inspecting and reporting on property damage. His extensive background in construction allows him to communicate effectively with all stakeholders while working toward resolution.

Jim is a graduate of St. Michaels College with a BA in Economics. He is … Read More

Colonial Welcomes New Auto Adjuster

Joe Lombardo
Residential Auto Adjuster

Please join us in welcoming our newest Auto Adjuster, Joe Lombardo. Joe joins us after a lengthy career as an international manufacturing supply chain and procurement broker. In 2015, he joined his son in the operation of a private investigations business with a focus on investigating claims for the insurance industry.

Joe’s vast experience lends itself very well to adjusting. Having traveled the world, and worked with hundreds of manufacturing teams and clients, Joe is very comfortable working with a wide variety of individuals and businesses. He has strong communication and management skills, as well as research and investigative abilities. Much of his investigative work has involved accident and medical investigation, gathering victim and witness statements, and conducting scene investigations.

He graduated from the University of Connecticut and attended the University of Hartford. He takes building his knowledge and certification base very seriously, pursuing continuing education opportunities … Read More

Colonial Welcomes New Senior Auto Adjuster

Jan Lander
Senior Auto Adjuster – South Portland Office

Please join us in welcoming Jan Lander to our Auto Adjusting team. Jan has 44 years of experience in claims adjusting, having worked for several large insurance carriers in a variety of personal and commercial claims adjusting roles. 

Jan has worked primarily in auto and homeowner’s insurance adjusting, conducting field investigations, facilitating auto damage appraisals, and evaluating casualty bodily injury and property damage cases. She is also experienced in handling cases in litigation and participating in ADR conferences. She has reinforced her experience with extensive training in policy interpretation, claims investigation and estimating methods over the course of her career. Jan comes to Colonial with a reputation of being a highly regarded adjuster and we are very excited to have her scope of knowledge and experience added to our auto division.

Jan is licensed in Maine and New Hampshire, and will … Read More

Colonial Welcomes New Senior Casualty Adjuster!

Paddy Griffin
Senior Casualty Adjuster

Paddy joins us with an impressive career as a Casualty Adjuster and Claims Manager. Her more than 20 years of experience include field claim investigation and adjusting, supervising a department of casualty claims adjusters for a large territory, and as a third-party administrator for municipal claims.

Paddy has been an adjuster for both insurance carriers and independent adjustment firms, which she credits for her considerable scope of knowledge. She is experienced in all types of personal and commercial lines of casualty claims, including both bodily injury and property damage claims. She is comfortable interpreting many aspects of liability policy coverages. She is also a Certified Paralegal, and is always advancing her knowledge and skills with continuing education and training courses.

Paddy is licensed in Maine and New Hampshire, and will cover casualty claims for us in both states.

She grew up in Medford, Massachusetts, and … Read More