Immediate Opening for Property Field Adjuster - Vermont - Colonial Adjustment - Colonial Adjustment

Immediate Opening for Property Field Adjuster – Vermont

Colonial is seeking a full-time, licensed PROPERTY FIELD ADJUSTER to join our Vermont adjusting team.


Colonial Adjustment, New England’s largest independent adjustment firm is a family-owned and operated business located in South Portland, ME. We have provided full-service adjustment services to clients for more than 40 years and continue to grow during our second generation of leadership!

Our dedicated staff is our greatest asset, and we are especially proud of our high employee retention rate. We believe this is a direct result of our family-first philosophy, which fosters a positive work environment while promoting a healthy work-life balance. Our supportive team approach allows us to provide unparalleled customer service to our clients, as well as bring out the excellence in one another.

We are looking for a full-time, licensed, and experienced Property Field Adjuster to join our Vermont Team.  This position handles both residential and commercial property claims, working in the field and from a residential office base. Delivering exceptional customer service in a prompt and effective manner is of highest priority at Colonial in accordance with our motto, Proven expertise you can count on.

Primary Responsibilities

  • Investigate and evaluate property and general liability property damage insurance claims.
  • Review and apply client-specific claim guidelines, insurance policies and endorsements.
  • Inspect property for physical damage and summarize findings accurately and timely.
  • Execute thorough claim investigations including scene inspections, recorded statements, secure relative documentation, and other pertinent information.
  • Produce a professional adjusting report, providing your findings and recommendation for claim settlement.
  • Adjust claims of all levels, including personal property claims involving low to moderate value, structure claims involving moderate to high dollar value and severity, Section II liability claims involving lower severity physical damage, and Additional Living Expense (ALE) claims involving moderate dollar value.
  • Communicate and work effectively with other team members, management, clients, policy holders and various other partners to facilitate claims resolution within required timeframe guidelines.
  • Perform necessary claim scheduling, investigation, and assessment outside of normal business hours as on-call schedule requires.

Other Responsibilities:

  • Support workload surges and/or Catastrophe operations as needed to include working extra hours during designated CATs.
  • Serve as a resource to less experienced team members on escalated issues of a routine nature.
  • Maintain professional and technical insurance industry knowledge through continuing education.

Required Qualifications

  • 2+ year experience handling dwelling claims
  • Hold  and maintain required licenses
  • Intermediate knowledge of property construction
  • Proficiency in Xactimate and Xactanalysis
  • Strong negotiation,  investigative, and communication skills
  • Advanced knowledge of property insurance policies and endorsements
  • Ability to travel and/or work catastrophe duty when needed within three states
  • (ME, NH & VT)
  • Basic Microsoft Office Skills (Word, Excel, Outlook, and Internet Explorer)
  • Must have valid Driver’s License, a clean driving record, and a clean and presentable vehicle for business use

This position requires physical exertion in the field to complete investigations and assessments. Qualified individuals should be able to lift a minimum of 35 pounds (lifting a ladder on/off vehicle); ability to climb ladders and traverse roofs; ability to crouch and stoop to inspect confined spaces and access crawl spaces.

Qualified candidates ONLY. Individuals without prior claim processing and estimating experience will not be considered. Experience with recorded statements and scene diagrams as well as industry designations such as CPU, AIC, SCLA is a plus. Compensation commensurate with experience.

The above description reflects the details considered necessary to describe the principal functions of the  job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

If you believe you are up to the challenge of partnering with the Colonial Adjustment Inc. team, please  submit your resume and a copy of all certifications / licenses to Anne Latendresse via email: