Operations Manager Announced

We are so pleased to announce that Karin Francoeur has been promoted to Operations Manager!

 Karin has been part of the Colonial family since 2007, and has advanced through progressively more responsible positions during her career with us, most recently as the Auto Program Manager, coordinator of our adjuster assignments and schedules, and she is always on call to better serve our clients and their policyholders in times of need. Additionally, Karin serves on our Leadership Team where she plays a key management role, contributing to the achievement of the company’s strategic and operational objectives.

 Karin always rises to the challenge in any situation, and is an excellent coach of her growing team of auto adjusters. Her attention to detail, meticulous follow-up, and customer-centered approach represent Colonial’s values superbly, and her vast company knowledge and experience make her new role as Operations Manager a perfect fit. Please join us in congratulating Karin for this well-deserved promotion. Learn more about or contact Karin.