Staff Announcements Archives - Colonial Adjustment - Colonial Adjustment
insurance adjusters in Maine

Several Adjusters Receive Promotions

We celebrated several key promotions at our Annual Meeting in May, in both our property and casualty areas. Please help us congratulate the following individuals for their advancing expertise as they assume their new levels of adjustment qualification:

Jon Hamm, General Adjuster
Jon started working at Colonial Adjustment in January 2010. For the past several years, he has assumed the role of practicing General Adjuster for vast northeast region of Maine, and he has continually expanded his knowledge and expertise to meet this challenge. Jon has effectively handled numerous large losses in excess of $500,000, and has handled multiple high-profile claims, and some of our largest clients have come to request Jon specifically. He has assisted in training new employees, and frequently visits agents throughout his territory to promote Colonial. Jon’s work ethic, professionalism and initiative reflect his considerable character. Please join us in congratulating Jon as he is promoted to the position of General Adjuster.

Alex Hill, Senior Adjuster
Alex joined Colonial in April 2015 with six years of prior insurance experience at a major insurance company. He covered our Vermont territory where we were just beginning to expand our business, but with his determination, work ethic, and persistent agency visits, Vermont has grown to a territory that requires more than two adjusters now. Alex consistently handles a large loss case load, large value losses, and is known for his meticulous detail on his reports. Alex’s ability to keep up with high claim volume while still meeting client needs has allowed him and Colonial Adjustment to grow its market share in the Vermont region to the impressive numbers we have today. We are pleased to advance Alex’s designation to that of Senior Adjuster.

John Meyer, Senior Adjuster
John joined Colonial in May 2014, and has been a true mainstay in his dedication to the clients of Colonial Adjustment. In his first year with us, John closed over 400 claims with a 117% efficiency ratio, which far surpassed all expectations. John never slows down as he continues to differentiate himself above his peers in both production and performance. John volunteers to work catastrophe losses outside his normal area and during times of increased workload, and truly embraces all challenges. He works arduous hours to meet the needs of client demands, even requesting additional work. John possess a drive and work ethic that serves as a positive example for all to emulate and we are pleased to advance his designation to that of Senior Adjuster.

Rebecca Michaud, Senior Adjuster
Rebecca started working at Colonial Adjustment in October 2015 with over eight year’s of experience with a major insurance company. Her knowledge base allowed her to hit the ground running very fast, and her attention to detail and desire to learn our business thoroughly has made her an outstanding adjuster. Rebecca’s reports are full of detail and impeccably written. She has worked very closely on numerous fire losses with our General Adjusters and has taken this knowledge to handle many fire losses on her own. Rebecca is great with our agents, making frequent visits to those in her territory, and has received many accolades from companies, agents and insureds because of her exceptional communication skills. Rebecca has an amazing work ethic, and she is a tremendous asset to Colonial Adjustment; she justly deserves her advancement to that of Senior Adjuster.

Luke Provost, General Adjuster
Luke began working for Colonial in August 2006, and since that time has handled an inordinate amount of large losses without supervision. During his tenure Luke has been assigned 257 fire losses and hundreds of other major losses, with over 40% of his current losses categorized as major losses. His strong leadership abilities, can-do attitude and thoughtful demeanor make him an excellent mentor to our new adjusters. Luke distinguishes himself above his peers in both production level and performance. Because of his many attributes, clients routinely seek out Luke for claims handling. His superior job performance and work ethic displays great credit upon himself and Colonial Adjustment, and demonstrate that he is well prepared for advancement to General Adjuster.

Brandon Robertson, Senior Adjuster
Brandon started working for Colonial in December 2014 during one of the busiest winters in company history and took off running. Brandon handles a variety of Property and Casualty losses ranging from small to very large losses across New Hampshire and Vermont. His exceptional organizational skills have helped him exceed in his career here, and he regularly helps write large loss estimates for the GA’s because of his Xactimate skill writing abilities. Brandon is consistently requested by clients to handle losses because they trust that things will be handled correctly, efficiently, and in a timely manner. Brandon is a true asset to Colonial Adjustment, and we know he will continue to exceed our expectations in his new role as a Senior Adjuster.

Colonial Announces Promotion on Leadership Team

Ellen Bois, CPCU, AIC

Ellen is receiving a much deserved promotion to General Casualty Adjuster and Marketing Representative. Her considerable expertise in liability and casualty claims adjustment, along with her extensive experience in litigation and mediation, make her an invaluable asset to Colonial. Ellen will remain an integral part of the Leadership Team. Learn more about Ellen.
Ellen certainly demonstrates our vision of proven expertise you can count on, and we are grateful to have her as part of our Leadership Team. Please help us congratulate Ellen!

Colonial Announces Promotion on Leadership Team

At Colonial, we depend on our dedicated staff to uphold our values and deliver on our client promise each day, and we are delighted to acknowledge a member of the Leadership Team assumimg new levels of responsibility.

Anne Latendresse

We are pleased to announce that Anne has accepted the position of Casualty Department Manager. She will continue to manage the day to day operations of the Casualty Department, its adjusters and staff, as well as provide training to the company’s casualty adjusters. Additionally, she will be responsible for overseeing the GLPD claims within our Casualty Department. Anne will also assist with Colonial’s marketing initiatives and
strategic planning. Learn more about Anne.
Anne certainly demonstrates our vision of proven expertise you can count on, and we are grateful to have her as part of our Leadership Team. Please help us congratulate her!

New Hampshire Casualty Adjuster Joins Colonial

Colonial is growing again! Providing our clients and their insureds with the best service is our top priority, and in order to meet the demands of our Casualty Adjusting department, we welcome a new adjuster to our team!

Michael Anifant, Casualty Adjuster

Michael joins Colonial after spending nearly 32 years in the insurance industry, working within a variety of claims adjustment areas, serving in claims management roles, and handling serious injury and claims litigation. He is a former President of Southern Maine Claims Association and the New Hampshire Adjusters Association, where he currently resides as a board member. Michael is licensed in New Hampshire and Vermont, and will be handling claims assignments throughout New Hampshire.
Michael lives in Bedford, NH, and enjoys spending time with his two grown daughters and his wife Cathy of 45 years. They enjoy Maine outdoor activities, and he is an avid collector and connoisseur of ‘film noir’ movies.
Please join us in welcoming Michael to the Colonial family! He can be reached at

New Property Adjuster Joins Our Team!

Colonial continues to grow! Providing our clients and their insureds with the best service is our top priority, and in order to meet the demands of our Property Adjusting department, we welcome a new property adjuster to our team!

Barclay Scheick, Property Adjuster

Barclay joins Colonial from a large national company, with a background as an insurance estimator for a general contractor. He has extensive experience in the construction industry, and has managed commercial properties for over 10 years. This expertise makes him a great fit for our property adjusting division. Barkley holds adjusting licenses in New Hampshire, Maine, Vermont, and Connecticut. He will be handling our central Vermont and western New Hampshire territories.

Barclay lives in Hampstead, NH, and enjoys spending time with his family. He is actively involved with the activities of his three children, and has coached lacrosse, basketball and soccer teams. He is an active outdoorsman, enjoying hunting, fishing, hiking, archery and camping.

Please join us in welcoming Barclay to the Colonial family! He can be reached at

Please Welcome Our Newest Property Adjuster!

Colonial is always working to serve our clients and your policyholders with unparalleled customer service. In order to meet the demands of our Property Adjusting department, we are excited to welcome Jim Provost back to our Colonial team!

Jim Provost, Property Adjuster

Jim is entering his 10th year in adjusting, and will be handling primarily first-party claims within our property division in the central and northern Maine territories. Some may remember Jim from his previous stint at Colonial, as he returns to Maine after several years working as an adjuster in Massachusetts. His experience includes first- and third-party property adjusting, contractor liability, trucking claims, and general liability adjusting. He is licensed in Maine, Rhode Island and New Hampshire.

Jim lives in Moscow, Maine with his wife Rose of 40 years, and their chocolate Lab, Molly. They enjoy outdoor activities, and have two grown children. Jim’s name may also sound familiar because his son, Lucas, is an adjuster at Colonial.

Please join us in welcoming Jim back home to Maine and the Colonial family! He can be reached at

Please Welcome Our Newest Auto Adjuster!

Colonial is always working to serve our clients better, and our auto adjusting services are no exception. In order to meet the demands of our Auto Adjusting department, we are excited to welcome Catherine Gagnon to our team!

Catherine Gagnon, Auto Adjuster

Catherine comes to us from a large regional insurance company, and brings 27 years of adjusting experience to Colonial. Her experience includes auto liability adjusting and medical payment claims, as well as both commercial and residence property claims. She is licensed in Maine, New Hampshire and Vermont.
Providing the best service to you and your insureds is our top priority at Colonial. Please join us in welcoming Catherine aboard! She can be reached at


Operations Manager Announced

We are so pleased to announce that Karin Francoeur has been promoted to Operations Manager!

 Karin has been part of the Colonial family since 2007, and has advanced through progressively more responsible positions during her career with us, most recently as the Auto Program Manager, coordinator of our adjuster assignments and schedules, and she is always on call to better serve our clients and their policyholders in times of need. Additionally, Karin serves on our Leadership Team where she plays a key management role, contributing to the achievement of the company’s strategic and operational objectives.

 Karin always rises to the challenge in any situation, and is an excellent coach of her growing team of auto adjusters. Her attention to detail, meticulous follow-up, and customer-centered approach represent Colonial’s values superbly, and her vast company knowledge and experience make her new role as Operations Manager a perfect fit. Please join us in congratulating Karin for this well-deserved promotion. Learn more about or contact Karin.

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