Colonial Welcomes New General Adjuster

Tim Crowley
General Adjuster – New Hampshire

Tim joins Colonial with over 30 years of adjusting experience. He has worked as a residential field adjuster for regional and national insurance companies, as well as independent adjustment firms, handling property and casualty claims throughout New England.

During his career, he has managed multi-million dollar commercial and residential losses, including first party property claims, builders risk, and commercial general liability. His background includes investigation of causation, coverage analysis, scope and estimate preparation, vetting and utilizing experts, as well as documenting subrogation.

Tim is experienced in trial deposition and courtroom testimony, including working with experts and legal counsel, and has been an appointed appraiser and chosen umpire in formal appraisals for insurance carriers.

As a multi-line General Adjuster, Tim specializes in property loss claims for both residential and commercial losses and coverage analysis. Because of his extensive experience working large complex losses caused … Read More

Senior Auto Adjuster, Joe Lombardo, Assumes New Role

Joe Lombardo
Senior Casualty & Auto Adjuster

We’re excited to congratulate Senior Adjuster, Joe Lombardo to his new hybrid role as a Senior Casualty & Auto Adjuster!

Joe joined our Auto Adjusting division in 2022 after a lengthy career as an international procurement broker and licensed Private Investigator. His strong background handling Casualty and Worker’s Compensation claims in his role as a PI made him an ideal adjuster, and he is a natural match with casualty adjusting. Joe’s exceptional investigative skills and knowledge of the industry has evolved to a new hybrid role as he joins our Casualty division. He will be handling casualty claims in all three of our territory states, as well as continue to handle desk auto adjusting as needed.

As a private investigator, Joe focused on investigating claims for the insurance industry. Much of his investigative work involved accident and medical investigation, gathering claimant and witness statements, … Read More

Colonial Welcomes New Senior Auto Adjuster

Michael O’Hara, API, AIC
Senior Auto Adjuster

Mike joins Colonial’s auto adjusting team with 23 years in the insurance and adjustment fields. He began his career handling auto claims with a national insurance agency, and quickly progressed to the role of adjuster. He spent many years as a multi-line adjuster, consistently handling a large volume of claims in a fast-paced environment. Within his previous roles, he also served as the liaison between insureds and adjusters to ensure positive claims outcomes for insureds, as well as developing independent adjuster guidelines and overseeing the body shop program. He has owned his own adjusting firm, and served as an independent auto appraiser.

Mike is excited to return to his roots as an auto adjuster. He likes the pace and flow of auto adjusting, managing the myriad of variables involved, and the importance of expediting auto claims to achieve results quickly. Mike’s extensive background … Read More

Join Us in Welcoming New Property Adjuster

Robert Clarke
Property Adjuster – New Hampshire & Vermont

Colonial Adjustment is happy to announce the addition of Rob Clarke to our property adjusting team. Rob is an experienced insurance adjuster, with a history as a loss estimator with large construction companies. Most recently, he was a Large Loss Estimator at a general contracting firm in Connecticut. Prior to that, he handled a variety of complex property loss claims for a large national insurance carrier. He has also worked in the contracting and home building field, and done new construction estimating.

Rob most enjoys the variety of scenarios that property claims adjusting presents, and that every property loss is different to evaluate. He very much enjoys being on the road meeting people and conducting site inspections. He likes that his work helps people through a very difficult situation that he is able to assist in bringing to a resolution. 

Rob … Read More

Join Us in Welcoming New Senior Property Adjuster

Jordan Collette
Senior Property Adjuster

Jordan joins Colonial with 15 years’ experience as an in-house property claims adjuster at two large insurance companies. Most recently, he was also a multi-line adjuster handling auto, casualty, property and workers’ compensation claims. He was a member of the Elite Storm Adjuster team at his most recent company, handling large and more complex storm-related losses. His role also included taking care of personal lines for high net worth insureds.

Jordan most enjoys the variety of situations that property claims present, and the independence associated with being on the road and traveling. He is licensed in Vermont, New Hampshire and Maine, and will be covering our Vermont territories.

He graduated from Johnson & Wales University with a degree in International Business and Market Research, but quickly found insurance adjusting and built his career in the field. He lives in Braintree, Vermont with his wife and … Read More

Colonial Welcomes New Senior Property Adjuster

James Doyle
Senior Property Adjuster

Colonial Adjustment is happy to announce the addition of James Doyle to our staff as Senior Property Adjuster. With 30 years’ experience as a property adjuster, Jim has an extensive background in residential, commercial, and large loss adjusting. He began his career in the construction trades, becoming a Certified Master Carpenter, and a licensed building inspector. He was approached by an insurance carrier who needed an adjuster with construction knowledge to handle large, complex building losses, and so began his adjusting career. Jim has handled extensive large losses across the country, including a great deal of agricultural industry and commercial losses.

He most enjoys the complexity of inspecting and reporting on property damage. His extensive background in construction allows him to communicate effectively with all stakeholders while working toward resolution.

Jim is a graduate of St. Michaels College with a BA in Economics. He is … Read More

Colonial Welcomes New Auto Adjuster

Joe Lombardo
Residential Auto Adjuster

Please join us in welcoming our newest Auto Adjuster, Joe Lombardo. Joe joins us after a lengthy career as an international manufacturing supply chain and procurement broker. In 2015, he joined his son in the operation of a private investigations business with a focus on investigating claims for the insurance industry.

Joe’s vast experience lends itself very well to adjusting. Having traveled the world, and worked with hundreds of manufacturing teams and clients, Joe is very comfortable working with a wide variety of individuals and businesses. He has strong communication and management skills, as well as research and investigative abilities. Much of his investigative work has involved accident and medical investigation, gathering victim and witness statements, and conducting scene investigations.

He graduated from the University of Connecticut and attended the University of Hartford. He takes building his knowledge and certification base very seriously, pursuing continuing education opportunities … Read More