Colonial Welcomes New Staff to Property Division

Rebecca Nickerson, AIS, AIC
Property Supervisor

We are welcoming back a familiar face here at Colonial! Rebecca Nickerson returns to Colonial after six years as a Property Claim Supervisor with a regional insurance carrier. She previously joined Colonial in 2008, and was a valued member of the management team for almost five years. Rebecca is a self-described “coverage review junkie”, has earned the AIS and AIC designations, and has 20 years’ experience handling residential, commercial, and CAT property losses. She is well-versed in management of property claims, handling litigated files, and all forms of coverage review and policy interpretation. She is excited to return to Colonial and resume her role on our management team.

Rebecca has worked as a property claim adjuster since 1999, first as a staff field adjuster for regional and national carriers, then in supervisory roles. She is well-versed in handling all levels of residential and commercial … Read More

Exceptional Service Award Given

At Colonial, we recognize that it is our exceptional and dedicated staff that set us apart, and deliver on our client promise each day. This year at our Annual Meeting we acknowledged one of those exceptional team members, Senior Property Adjuster, Brandon Robertson.

Brandon joined Colonial in 2014, having previously worked for a large insurance company as a property adjuster, as well as a large construction firm where he was responsible for sales and estimating, and completing insurance loss estimates. In his time with Colonial, Brandon has skillfully managed covering claims for an enormous territory, and ascended the Colonial ladder very quickly due to his superior work ethic and commitment to doing his very best every day.

Brandon has been recognized throughout his career for providing detailed investigations and exceptional customer service. Brandon is energetic and has effectively managed multiple high priority projects, and large, complex losses. He is always … Read More

General Adjuster Announces Retirement

It is always difficult to say farewell to a member of our Colonial family. So it is with mixed feelings we announce that General Adjuster, Duane Fricke, is retiring effective in June.

Company founder, John T. Kidder III,  who brought Duane to the company originally, was on hand at our Annual Meeting to give his well-wishes to Duane.

Duane has had an impressive career with 45 years under his belt in adjusting, claims management roles, and running CAT operations throughout the Northeast.

He began his insurance career in 1974 with a national independent adjustment company, learning the ropes in property adjusting and quickly advancing his career to claims management roles. Prior to joining Colonial Adjustment in 2006, he worked for a major carrier as a General Adjuster in northern New England, responsible for large commercial and personal lines property claims.

His work with Colonial has included traveling the expanse of … Read More

Colonial Adjusters Receive Promotions

We celebrated several key promotions at our Annual Meeting in March, in both our property and casualty departments. Please help us congratulate the following individuals for their advancing expertise as they assume their new levels of adjustment designation:

Ryan Coffin

Ryan joined Colonial in 2013, and has consistently worked to expand his knowledge and grow as an insurance professional, earning his AIC designation in 2016. He is one of our most versatile adjusters, and demonstrates his dedication to the needs of our clients by consistently volunteering to work GLPD and other casualty claims on top of his demanding property claim workload. Ryan seeks out exposure to larger losses, and he has effectively handled a number of major commercial and residential losses.

Ryan was selected as a member of Colonial’s Efficiency Committee, and participated in a field-study in the use of mobile devices to prepare estimates in the field. Additionally, he … Read More